Analyst, Mx And Insights

Be part of an innovative team to form Marketing & Engagement strategies

• Hybrid working available beyond the initial training period
• About CCIWA

CCIWA is an independent, not-for-profit organisation that has been the voice of business for more than 130 years. With more than 8,000 members from across all WA regions and industries, our mission is to make it easier to do business in this state. We want WA to be the best place to live and do business by supporting our businesses to succeed and od this by reaching further across the community to find new ways to positively impact our society.

At CCIWA we choose to be the most contemporary reflection of the community we represent. We choose ideas. We choose action. And we choose great people who want purpose in their lives.

Reporting to the Manager of Mx & Insights, you will be responsible for establishing and maintaining a Voice of the Customer (VoC) program that synthesises the required member insights to design and deliver an optimised experience for CCIWA members and customers.

You will provide data and insights that informs CCIWA's content, Marketing, Member experience and engagement strategies, plans and campaigns.

Key tasks include, but are not limited to :

To be successful in this role, you will have :

Applicants with the following experience will be highly regarded, but not essential :

At CCIWA, we are high performing, diverse people who are talented, supportive, and inclusive. We will work with you to develop your career; ensure you feel supported and have the skills and capabilities you need to succeed at CCIWA and in your whole career.

We strive to be _curious, contemporary, impactful, _and_ respectful_. Throughout our recruitment process, we aim to find someone who fits our values along with the required skills needed to be successful in the role. We welcome change and diversity as it not only strengthens our values but provides innovation and contemporary thinking that is essential for us to be the peak industry body in WA.

At CCIWA we have a range of benefits to support our employees which includes :