Banquet Assistant Manager

About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.

About the role :

Reporting to the Director of Banquets, as a Banquet Assistant Manager you will oversee the day to day running of our high volume banquet operations department, ensuring smooth and flawless service for our function and group guests. As the role requires leading a large team and liaising with a wide array of clients, you will be a solid communicator who is capable of forging great working relationships in order to create meticulous and memorable events.

What you will do :

Oversee the daily operation of the Banquets department, ensuring function rooms are set and service is carried out according to event plans

Work closely with the catering, conference services and kitchen departments to ensure the success of each function and event

Liaising with event organisers, contacts and suppliers to ensure their function or event runs smoothly and attending to any of their concerns and requests

Leading the large banquet team on a daily basis and providing leadership in the form of training, guiding, mentoring, supervising and reviewing performance to ensure an outstanding guest experience

Playing an active role in overseeing safety within a physically demanding department

What you will bring :

A minimum of 1 year experience in a leadership position within a large hotel or function centre

Proven leadership qualities

Excellent communication skills

A passion to provide an outstanding guest experience

Outstanding organisational and time management skills

A current NSW RSA certificate

What we offer :

Competitive Salary, wages, and a comprehensive benefits package

Excellent Training and Development opportunities

Complimentary Accommodation at other Four Seasons Hotels and Resort

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals

If you think you are a fit for this role, we look forward to receiving your application!

We make it a point to take the time to review each resume carefully to select those that are a match with the preferred qualifications for the job. If that’s you, we will contact you to set up a time to get to know each other.