Customer Experience Specialist

1 day ago Be among the first 25 applicantsWe're looking for a highly passionate customer experience specialist to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach.

The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality.

He or she is also experienced with sales, as the opportunity to promote company products and services may arise.

The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner.

Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.About EveryHumanEveryHuman is dedicated to redefining inclusivity and accessibility in the world of footwear and apparel.

We are a digital-first fashion brand helping providing choice .

We do this with inspiring and educational content, first-rate customer service and an innovative product range.Objectives of this RoleManage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiencyLook after any customers in our on-site showroomIdentify and address customer needs with a goal of complete satisfactionProvide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customersMeet customer service department sales targets, generating sales leads when opportunities ariseFollow company communications guidelines and procedures under minimal supervisionRecommend improvements to processes for improved company efficiencyThe Ideal Candidate Will Have : 2 years of customer service experience preferred.Genuine passion for customer service and going above & beyond customer expectations.Worked in the ecommerce industry previously.Exceptional written and verbal communication skills and rapport-building ability.Highly organised and ability to work well under pressure in a fast-paced and deadline-driven environment.A motivated self-starter who is proactive and enjoys working with a dynamic team and with an eye for detail.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeIndustriesApparel & FashionReferrals increase your chances of interviewing at EVERYHUMAN by 2xSign in to set job alerts for "Customer Specialist" roles.Sydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 weeks agoCustomer Support Specialist, Workvivo - APJ(Based in Sydney)Sydney, New South Wales, Australia 2 weeks agoCustomer Service and Logistics SpecialistNorth Sydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$60,000.00-A$75,000.00 2 weeks agoCustomer Service Representative - ReceivablesSydney, New South Wales, Australia A$60,000.00-A$68,000.00 2 months agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$70,000.00-A$75,000.00 2 days agoWetherill Park, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 9 hours agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 5 months agoBaulkham Hills, New South Wales, Australia A$68,000.00-A$70,000.00 1 week agoPyrmont, New South Wales, Australia 1 month agoMacquarie Park, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 6 days agoHornsby, New South Wales, Australia A$73,000.00-A$90,000.00 3 weeks agoWe're unlocking community knowledge in a new way.

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