Information Services Officer

APS Level 3

• Canberra, ACT
• 75,419 - $78,554 (from 13 March 2025)
• About the Department of Employment and Workplace Relations

We are committed to empowering futures, ensuring rights and enriching lives. We support people to have safe, secure and well-paid work with the skills for a sustainable future as we ourselves strive to be a model employer.

We provide the framework for fair and productive relationships between employers and employees. We also oversee skills development and training initiatives to support those entering the workforce or re-training to take advantage of emerging employment opportunities.

With us, your work directly contributes to shaping the employment landscape. Whether you are engaging in policy development, program implementation, or direct support services, your efforts will have a tangible impact on job seekers, employees and the economy by giving them a framework to build a future anchored and realised through employment.

It is our ambition to do things differently, to create the 'department of great jobs'- where our people reflect our purpose.

The Information Services Officer is responsible for providing administrative and project support within the Information Management section. This includes resolving information management and library services queries via the Information Management helpdesk and Service Now platform, performing records management and library services tasks using Content Manager, Microsoft 365, MS Teams, SharePoint online and the Koha library catalogue, as well as providing mailroom support, when required.

Responsibilities of the APS Level 3 may include :

Applicants are required to provide a summary (no more than

The APS work level standards accommodate the diversity of roles across the APS and are structured to clearly differentiate between the work expected (i.e. responsibilities and duties) at each classification level.

In the eRecruit (the department's online recruitment system) you will also need to :