Team Leader

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

We are looking for a passionate and experienced Team Leader for a fixed-term, full-time opportunity to join our Community Care Unit (CCU) residential service in Cairns. In this role you will lead and support a dedicated team in delivering high-quality, recovery-oriented services to people, their families, and carers in line with Mind’s Model of Recovery Oriented Practice and organisational values for people with a psychosocial disability.

As the Team Leader, you will act as the practice lead, providing supervision, mentoring and coaching to staff, while also overseeing the operational requirements of the service.

About the service

The Community Care Unit (CCU) is a longer-term residential service that provides intensive treatment and recovery support for people experiencing serious mental health challenges. It supports individuals whose lives have been disrupted, making independent living difficult. Clients can access staff 24 / 7 whilst being supported to stabilise their mental health and gain the skills necessary to safely transition back into the community from a hospital environment.

Key responsibilities

• Coach and lead a team to deliver high quality services and facilitate positive educational and social experiences.
• Support clients to return to their community, live independently and enjoy a meaningful life through a staged approach to recovery.
• Lead and model effective practice to staff working with clients, provide support to families and carers, and plan and deliver group work.
• Manage the day-to-day operations of the residential service, including administration, rostering, facilitating handovers, and monitoring budget expenditure.
• Collaborate with a range of services and the community to ensure a coordinated, integrated response to client’s recovery goals.

What you’ll bring

• Tertiary qualifications (minimum Certificate IV) in Mental Health, Peer Work, Psychology, Social Work, Occupational Therapy or other health-related field.
• Hold a current First Aid and CPR certification.
• Expertise in supporting people with mental health challenges and complex needs, with proven ability to lead teams in recovery-oriented, trauma-informed, and family-inclusive practices.
• Ability to provide a record of vaccination for Vaccine Preventable Diseases or willingness to obtain vaccinations for Measles, Mumps, Rubella, Chickenpox, Whooping Cough, Hepatitis B, or other diseases as required through our partnership with QLD Health.

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
• Access to our Employee Assistance Program (EAP), provided by Converge International,for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
• Professional development through regular supervision sessions.

Interested?

To apply online visit Mind Careers - reference number 497606. Online applications must be submitted by 11pm Tuesday 17 June 2025 . Please contact the person below for more information.

Tracey Hocking, General Manager, Complex Care National Services

[email protected]

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at [email protected]

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, and NDIS Workers Screening Check.

PD Team Leader (CCU) 20250527.pdf

J-18808-Ljbffr