Operations Analyst

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Get To Know Us :

SS&C Global Investor Distribution Solutions (GIDS) provides information processing and computer software services and products. The Company’s operating segments include financial markets, customer management, professional services, and output solutions. SS&C GIDS serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.

Why You Will Love It Here!

Flexibility : Hybrid Work Model

Your Future : Salary Continuance

Work / Life Balance : Flexible Time Off

Your Wellbeing : Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance

Diversity & Inclusion : Committed to Welcoming, Celebrating and Thriving on Diversity

Training : Hands-On, Team-Customised, including SS&C University

Extra Perks : Discounts on fitness clubs, travel and more!

What You Will Get To Do :

We are seeking a dynamic and adaptable Operations Analyst to join our Operational Change Team. This role is pivotal in driving operational excellence by supporting the implementation of process improvements, change initiatives, and continuous improvement projects across the organisation. The successful candidate will work collaboratively across multiple teams to ensure the successful adoption of change and deliver positive business outcomes.

Assist in the delivery of change management strategies across key initiatives

Support the completion of change impact assessments and readiness activities

Maintain accurate and up-to-date change documentation

Work closely with internal teams and external partners to understand change impacts

Communicate clearly with stakeholders to ensure they understand changes and implications

Prepare materials to support stakeholder communications

Assist in developing clear, targeted communication materials

Coordinate training and capability-building activities

Support the distribution of change-related communications

Align change activities with key project milestones and timelines

Track change-related risks, issues, and dependencies

Monitor change adoption and provide insights into readiness and feedback

Contribute to leadership and governance reporting

Assist in developing and refining change tools, templates, and frameworks

Support the delivery of projects and improvement initiatives

Complete other tasks as required

What You Will Bring :

Solid experience in operations, change, or business analyst roles

Proven experience in process improvement, change initiatives, or operational projects

Experience in process documentation and knowledge management practices

Strong communication and interpersonal skills, including the ability to build relationships, influence others, and work effectively as part of a team

Highly organised with attention to detail and the ability to manage multiple priorities

Proficient in Microsoft Office; familiarity with JIRA, Confluence, or MS Project is desirable

Quick to learn new systems and processes

Adaptable and thrives in a fast-paced, change-focused environment

Training, experience or certification in Change Management or Project Management (e.g., PRINCE2, PMP) is desirable

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @

• explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.