eLearning Engagement and Support Officer

About the Role :

• Permanent, Full Time
• On site, Based in Melbourne CBD

The eLearning Engagement and Support Officer (EESO) is a campus based specialist in digital learning and educational technology, providing hands on support to both academic staff and students. The role focuses on enhancing the digital learning experience by offering real time assistance with the Learning Management System use (LMS), in classroom technologies, and online learning tools.

This role works across campuses, supporting a consistent experience nationally.

Working in close partnership with Campus Operations Managers and the Campus Operations Coordinator, the EESO helps resolve technology related issues such as AV equipment, projection, audio, and LMS use. The role also supports academic staff through training workshops and contributes to continuous improvement by collecting feedback on digital learning challenges and escalating broader issues to the eLearning team.

Responsibilities for Work Health Safety

About You

Desirable

Why work with us

Join the Acknowledge Education Team : Igniting Potential, Fostering Growth!

Acknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civilconstructionand hospitality. In our 139-year history in education, weremaintrue to our mission to stay a challenging,relevantand creative leader in the education industry

True to our name, we acknowledge and celebrate the unique aspirations and achievements of every student. From our roots as an English language school in Victoria,we've evolved into a national academic powerhouse, with campuses in Melbourne, Sydney, Perth, and Brisbane educating over 6,000 students every year.

To find out more about us, please visit https : / / www.acknowledgeeducation.edu.au / about-us /

To Apply :

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuringwe’reattracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

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