Program Support Officer

About UsChildren's Hospital Foundation funds cutting-edge equipment, vital research and on the ground support for kids with all illnesses, injuries and conditions, throughout Queensland and northern New South Wales.

We identify and action gaps in funding and support right across the kids' health landscape – the places left lacking but no less deserving.Be the DifferenceAre you ready to be part of something special?

It is an exciting time to join the Children's Hospital Foundation as we embark on a period of transformation to achieve our ambitious five-year strategy.

We aren't just evolving; we are revolutionising how we make a difference to sick kids across Queensland.We value who you are, not just your skillset.

We are looking for people who purposeful, wholehearted, collaborative, curious and courageous.

People who are prepared to lead from where they stand and who are excited to build it with us.We are shaking things up and transforming how we operate, how we raise funds and how we deliver the greatest impact for sick and injured children and young people across Queensland.If this sounds like something you would like to be a part of, then we want to meet you!The roleThe Programs Support Officer is responsible for facilitating Children's Hospital Foundation play and distraction programs for families at Queensland Children's Hospital.

This role supports the delivery of quality child facing entertainment and distraction programs and initiatives including Kidzone playroom, Loans, Bedside Play, and supports the Foundation's in-kind donation program.This is a part-time role, 8 : 30am - 5 : 00pm, 3 days per week (Wednesday, Thursday & Friday) and is based at Queensland Children's Hospital.

This is a fixed term contract for 12 months.Working closely with the Entertainment Programs Manager and the boarder Impact team, you will be responsible for : Supporting the daily operational requirements of our Kidzone playroom.Providing support to children and families accessing our Kidzone playroom.Ensure Kidzone child minding is delivered within care restrictions and is considerate of children with higher needs.Supporting the delivery of our Loans, Bedside Play and gifting.Recording and maintaining data.Supporting the training and daily coordination and performance of program volunteers.Encouraging a positive culture amongst staff and volunteers demonstrated by leading by example.Who are you?Someone who is child focused and committed to improvement for others and themselves.A team player who enjoys collaborating with and supporting others.You are passionate about making a real impact in the lives of sick kids.A warm and engaging person with a high level of emotional IQ, able to read a room and confidently interact with persons from all walks of life.You possess level of comfort to recognise and hold space for the emotive environment of a tertiary healthcare facility.Action orientated, not fearful of trying new things and enjoy responding to a fast-paced environment to complete tasks on time.Key criteriaTo be successful in this role, you will possess the following : Qualification in role related discipline is preferred but not essential.Experience in delivering social wellbeing programs and services in the healthcare, childcare or family service community.Experience in creating and running children's activities and providing supervision to multiple children.Experience with working with children and young people living with a disability.Experience in roster management.A strong understanding of professional boundaries, privacy and confidentiality.Confidence in managing children's behaviours without bias.Comfortable and confident working in a fast paced, and at times, overstimulating environment.Experience in working with and guiding volunteers.Ability to use Microsoft Office suite and the use of web-based platforms, to undertake administration tasks relevant to the role.Confidence in using technology.What is our difference?When you join the team, you're not just doing another 'job'.

You are playing your part, bringing about real change, creating the difference every kid deserves.

Our team is passionate, inclusive, fun and caring.

You will also be able to access a range of benefits and programs to help you be the best version of you, including : A market-competitive salary package3 bonus days of annual leaveNFP salary packaging benefitsWork / life balancethrough flexibleand hybridworkingLearning and development opportunitiesFree, confidential counselling and wellbeing support for you and your familyCorporate health care planHow to applySelect apply for this job, complete the application form and upload your resume and a cover letter outlining your interest and suitability.For a copy of the position description please click here and to learn more about the Children's Hospital Foundation please go to our website close COB Thursday 1 May 2025, however, they will be reviewed during this time.Please Note : If you require any adjustments to submit your application, please get in touch with us at

• welcome and actively encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people living with a disability, the LGBTQI community, people with neurological differences, mature age workers, as well as parents and carers returning to the workforce.To be eligible for permanent employment within the Children's Hospital Foundation you must be an Australian citizen or a permanent resident.The Children's Hospital Foundation is committed to child safety.

The Working with Children (Risk Management and Screening) Act 2000 requires that people who work with children in certain categories of employment undergo the 'working with children' check.

All Foundation employees must be eligible for a Blue Suitability Card, issued by the Department of Justice and Attorney-General.

The issue and maintenance of a positive suitability notice is a requirement for continued employment at the Foundation.

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