Aps 6 Level Case Manager

HOBAN Recruitment are sourcing experienced Case Managers to join our client, who is a Federal Government Agency.

• Located in Brisbane CBD, Queensland
• 12-month fulltime contract, with the possibility of an extension, pending business requirements.
• There are two levels available 5, $53.63, or 6 $58.50 + per hour + Superannuation
• About the role
• Undertaking case management of low to moderately complex AAT matters and analysing to develop options for early resolution.
• Obtaining necessary information and advice to effectively resolve AAT matters.
• Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
• Preparing documents detailing resolution options and outcomes at Case Management meetings.
• Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and the agency.
• Preparing and maintaining electronic record keeping, including evidence supporting decision making processes and justifying conclusions reached during the case management process.
• Managing a team of approx. 4 level 5 staff
• Handling higher case loads as well as more complex cases
• About you
• Exceptional communication and teamwork skills
• Previous experience in high level case management is highly desirable
• Territory qualification will assist in this role
• Experience working with AAT matters
• Be able to provide assistant support to all team members
• Must be an
• Australian Citizen
• Able to pass national police check and working with children check
• Excellent customer service skills, working closely with many families, participants, court, internal and external stakeholders.
• 1-2 years of leadership experience as a minimum is required.