Manager - Home Care NSW

Manager – Home Care (NSW)

Are you ready to take on a position that elevates the standard of care for older Australians? As the Care Manager - NSW, you will be integral to our Sydney and Central Coast team.

Our Home Care team provides tailored care and support to our residents across our communities in Sydney and the Central Coast NSW. Our villages throughout the region are home to our residents, all of which offer a sense of community and unique lifestyle.

The successful candidate will have the opportunity to participate in our incentive program, with a performance-based incentive starting at 10% of their remuneration package on offer after 1, 3 and 5 years of service.

Working across our Sydney and Central Coast villages - travel to all villages on a regular basis essential

About The Position

Your primary focus will be to ensure the delivery of high-quality care and support services and products to RetireAustralia’s residents with assessed or identified needs. In this position, you will be required to work across our Sydney and Central Coast villages. This exciting opportunity will be an integral part of developing RetireAustralia to become one of the leaders in the industry, placing our residents at the centre of everything we do. Through your compassion and understanding of the industry, you will be able to actively listen to our residents and their perspectives to build these relationships. This will allow you to use a holistic approach to meet the specialised needs of our residents.

You will have a collaborative and close working relationship with Village Managers and collaborate across the company to provide our residents with the highest quality of care. Building and maintaining a relationship with our residents and their families is vital.

Reporting to the Manager - Care (Community), the key responsibilities for this position are :

• Management of Care resources and budgets.
• Ensure compliance with legislative requirements, organisational polices and procedures.
• Collaborate with the Sales team to identify leads and liaise for resident transfers.
• Build rapport with local businesses, medical providers, and community groups.
• Educate residents and their families on health needs, promoting self-care and independence.
• Record all compliments, complaints, and concerns, and escalate as needed to protect safety, reputation, or financial performance.
• Providing guidance and support to a team of Case Managers, RN / ENs and Carers
• Visiting our communities in Sydney and the Central Coast NSW. (car allowance on offer)

We’re on the lookout for someone with :

Our benefits include the following :

Who we are

RetireAustralia is a leading private owner, operator and developer of retirement villages with a focus on creating thriving communities where older Australians live the life they choose in their own homes.

Across our villages in New South Wales, Queensland and South Australia we are revolutionising retirement living through our continuum of care model and range of accommodation options that integrate independent living with home care services and on-site higher acuity care facilities. We are also building the future of retirement living, expanding several existing communities and developing new purpose-built communities in areas with high demand for quality senior living.

With customers at the centre, a wonderful culture and an ambitious growth strategy in a sector experiencing rapid expansion and diversification, RetireAustralia is an employer of choice for individuals who want to make their mark

If you are looking for the opportunity to develop a long-term career and contribute to the success of RetireAustralia and the satisfaction of our residents, please ‘apply’ now.

As part of the application process you will be required to provide personal information to RetireAustralia and our privacy policy can be found on our website.  You will also be required to provide proof of right to work in Australia, participate in medical testing, verification of identification and qualifications”

This is an on-site position