At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
As the Supply Chain Manager, you are accountable for leading all Supply Chain processes, including product forecasting, replenishment, warehousing, and distribution. Further, you are responsible for the Order to Cash process, controls, and work closely together with the GBS Center for credit management and collections. You will supervise the local Supply Chain Team and you and the team are business partnering with the different business units for evaluating and executing commercial strategies that are driving value for Lilly.
The role will have 3 individuals reporting to the role.
KEY RESPONSIBILTIES & ACCOUNTABILTIESPeople Management : Hires, develops, manages, trains, and supports a highly skilled team of technical experts and successfully leads the Supply Chain and Order to Cash teamSupply Chain and Order to Cash Management : Directs end-to-end supply chain for Australia / New Zealand, including inventory management of finished goods, selection of vendors, transportation and logistics, distribution of finished goods, wholesaler relationship management, returns management, accounts receivables, credit, and collections. Ensures best practices in inventory management (OSSCE and S&OP processes) are adhered to, to minimize obsolescence and losses and to consistently supplyStrategy : Oversees the implementation of strategic program / project plans to ensure corporate goals are met.Third Party Oversight : Works with the Supply Chain and Order to Cash team and vendors to continually improve cost and operational efficiencies through competitive vendor negotiations and metrics-based vendor management.Project Management : Leads and directs various project initiativesKPIs : Develops and maintains key performance indicators and metrics relative to the areas being supported by vendors; including guidance and analytical insight into wholesaler / market demand trends and channel stocking levels.Process Improvement : Develops strategic plans to improve productivity, quality and efficiency of operations including implementation of new technologies and methodologiesSits on the Distributor Governance Committee, also serving as Secretary. Takes an active role in informing the DGC about issues and risks and provides key insights into all local distributor interactions, such as business initiation review and approval, alignment with company strategy and consistency to business plan, and ongoing relationship management.Maintains a partnership alliance with the Asian Shared Service Centre for all shared financial functions. Involves overseeing the performance of the GBS to ensure that the affiliate's business needs are met and that Customer Service / Credit / Collections / OSSCE metric targets are achieved and maintained.Directs the Supply Chain and Order to Cash team on product launches, product changes, product discontinuations, withdrawals, supply issue resolution, other types of issue resolution, RFPs. Includes developing strategies, monitoring status of projects, and effectively communicating updates to key stakeholders.Maintains a culture of compliance by leading the Supply Chain and Order to Cash team to comply with all company, financial and Sarbanes Oxley (SOx) policies (operational, key controls and during audits).KEY COMPETENCIES & SELECTION CRITERIAUniversity degree required, or MBA is preferredStrong ability to manage a team and prior experience in a similar roleResourceful and uses Initiative to drive positive outcomesStakeholder Management : ability to business partner and influence cross-functional teams and leadershipManage strong internal and external communication and partnershipsStrong Influence, Interpersonal and Negotiation skillsStrong ability to work crossfunctionally, with a proactive and engaging manner with a sense of urgencyStrong business acumen of financial controls, financial analytics, problem-solving capabilities, and presentation / communication skillsCritical thinking in a dynamic and fast-moving environmentWork style : Professional, methodical approach. Able to simplify complexity and communicate to othersDemonstrated Leadership : ability to coach and manage a team to drive business results.Be able to drive change and strategy, continually adding value to the business as a wholeStrong business ethicsDetail oriented but still able to see bigger pic