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Business Development Manager

Soprano DesignMelbourne, VIC, Australia

7 days ago

Job description

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Join to apply for the Business Development Manager role at Soprano Design

Headquartered in Sydney, Australia, and operating globally, Soprano Design is a leading global communications platform as a service (CPaaS) provider that brings nearly 30 years of experience with enterprise-level mobile messaging to each of our over 4,500 government and enterprise clients around the globe.

Soprano’s flagship product, Soprano Connect, is an innovative award-winning CPaaS platform that helps customers to strategically integrate, email, SMS, voice, conversational AI, IP messaging and social channels such as RCS, WhatsApp and Google Business Messages into a seamless secure omni-channel business mobile messaging experience.

POSITION SUMMAR

YThe Business Development Manager (‘BDM’) is primarily responsible for driving revenue growth through strategic acquisition of new clients, expanding business within existing accounts, diversifying the company’s product offerings, re-engaging and recovering previous clients, and executing joint initiatives with internal go-to-market teams. Industry network, discovery skills and solution selling are key

Reporting to, and working closely with the VP of Sales, the BDM will focus on selling our award-winning solutions into large enterprise clients

KEY RESPONSIBILITI

ESThis includes but is not limited t

o : Driving GP $ via sales to new logos and upsell / cross-sell of material deals to a large portfolio of existing clien

tsDriving market and channel expansi

onDeveloping, executing and regularly updating a territory Go To Market Plan, including identification of key accounts to target in key market segments and regular tracking of progress against opportuniti

esAchieving and maintaining Key Performance Indicator’s (KPI’s) set by the regional sales lead

erNew Business Acquisition : generating leads and prospecting new business opportunities through a range of channels including leveraging existing networks, attending industry events, using LinkedIn Sales Navigator and other sales tools, and telephone-based prospecti

ngPipeline management : maintain an accurate and healthy sales pipeline, reporting on progress and forecasting performan

ceUnderstanding client challenges, scoping their requirements & working with internal stakeholders (e.g. sales operations, pre-sales, product and customer services teams) to shape and sell optimum solutio

nsUpsell and cross-sell to drive additional revenue within existing accounts by proactively identifying new needs and presenting appropriate solution

s.Product Diversificatio n : collaborating with go-to-market teams in preparing and delivering engaging and compelling software solutions proposa

lsCustomer win-backs : develop and execute strategies to re-engage former clients through tailored outrea

chOverseeing the transition of new clients to the Customer Success team to ensure smooth client onboarding processes and ongoing Service Delivery excellen

ceMarket intelligenc e : developing and maintaining knowledge of local industry news and related regulations, customer motivations, customer buying patterns, competitive activity and customer feedba

ckBuild and nurture long-term relationships with key internal and external stakeholde

rsKeeping the company’s CRM up to date and maintaining accurate sales forecasting as part of a cadence of internal reporting requiremen

tsPerforming other tasks or activities as directe

d.SKILLS & EXPERIENCE TO SUCCE

EDBachelor's degree in Business or in a related field. Understanding in IT, Computer Science, or Engineering highly regarde

d.5 plus years of experience as a Business Development Manager in CPAAS / SAAS based IT or Telecommunications organisation with extensive Enterprise experienc

e.Proven ability in exceeding new business targets, creating pipeline from scratch and maintaining sustainable growt

h.Experience working with Enterprise clients, developing pipeline from scratc

h.Demonstrated experience utilizing solution selling and / or consultative approaches when engaging with clients and partner

s.Good understanding of the global Telco industry, automated communication, Artificial intelligence, and IT industry highly regarde

d.Self-driven, motivated and ability to work independentl

WHY WORK FOR SOPRAN

O : Work for a leader in the CPaaS industr y : We are a leading enabler for enterprise communications, with a customer-centered approach that allows us to reach significant results with our clients and partner

s.Our focus on Technolog y : We pride ourselves on building technology for the future of communication that creates richer meanings, deeper trust and better connection

s.Global presenc e : Soprano is headquartered in Sydney, but we have a global presence in Europe, North America, South America, New Zealand and Southeast Asi

a.Collaborative and inclusive environmen t : We are committed to a workplace environment where every employee is respected and empowered to be their best selves at wor

k.Training and Developme nt : We’re a small company with global presence that allows you to gain valuable insight and exposure to various markets worldwid

e.Competitive salarie s : We are a pay for performance company that values your contributions through our competitive salaries, rewards and recognition program

s.Employee Assistance Progra m : We provide confidential free of charge counselling sessions for our employees and their families in the areas of personal, legal and financia

l.Flexible Workin g : We’re a lover of hybrid working, and this allows us to stay connected to our global teams while allocating time to do the things we love. Some roles are remote due to scop

e.We appreciate you in the long ru n : After 12 months of service, our employees are rewarded with additional benefits such as birthday leave, annual wellness subsidy and additional parental leav

People are at the core of what we do and Soprano Design Pty Ltd is committed to a safe, diverse and inclusive workplace where we all thrive and succeed together. We encourage applications regardless of age, gender, nationalities, backgrounds and cultures. Please let us know if you require any adjustments to the recruitment proce

ss.All successful applicants will need to providing two professional reference checks and is subject to satisfactory background chec

ABOUT US

POSITION SUMMAR

Reporting to, and working closely with the VP of Sales, the BDM will focus on selling our award-winning solutions into large enterprise clients