Insurance Manager

Centurion is one of Australia's largest independently owned and operated logistics (3PL) and transport companies. Based in Perth, Western Australia but operating across Australia, we have significant mobile, land and infrastructure assets nationwide, including 20 distribution centres and a fleet of more than 2,000 vehicles. This ensures Centurion provides flexible and reliable supply chain solutions for all our customers. Centurion is a values driven organisation operating with the vision of being the leading logistics partner for stakeholders in the commodity rich communities of Australia.

• A little about the role

Reporting to EGM - Governance & Commercial, you will be responsible for timely and commercial resolution of insurance claims on an end-to-end basis.

• Key Duties
• Manage Centurion's portfolio of insurance claims end to end.
• Provide insurance claims advice to the Business and liaise with various stakeholders (insurers, brokers, loss adjusters, customers, suppliers) to ensure the claims process is managed effectively.
• Negotiate insurance claims and disputes with customers.
• Manage cost recovery against external parties where claims thresholds not met.
• Generate settlement documents and seek approvals.
• Generate accurate and detailed claims reporting.
• Design and implement a robust internal claims process and supporting documentation.
• Educate the business on insurance policies and claim process (internal and external). Ensure Centurion's adherence to insurance policies and claim process.
• Effectively communicate insurance claims information and decisions to the Executive.
• Identify trends in claims and recommend practical strategies to mitigate risks and decrease costs.
• Desired Skills and Experience
• Does this sound like you?
• 8+ years' experience in the general insurance industry. Broad insurance knowledge is essential.
• Experience in handling logistics liability claims.
• Demonstrated experience in end-to-end claims management.
• Tertiary qualifications and / or ANZIIF qualifications are highly regarded but not essential.
• Strong communication and negotiation skills.
• Ability to collaborate and engage meaningfully with internal and external stakeholders.
• Strong planning and organisational skills with high attention to detail.
• Well-developed proficiency insurance policy documents, interpreting contracts, and legislation.
• Enthusiasm towards company objectives and leadership in respect of company values.
• Ready to take on a new challenge?

If you feel you have the experience, ability and skills to take the next step with your career at Centurion, we want to hear from you..