Travel Consultant

Let's turn your passion for cruise holidays into an unforgettable journey with us! ? Join the cruise revolution and let's make waves together! #CruiseIntoYourDreamJob

• Key Responsibilities
• Quoting, booking and invoicing cruise bookings and packages
• Ensure that KPIs are met, meeting and exceed monthly sales targets
• Maximise sales opportunities by upselling & cross-selling
• Monitor and action all relevant mailboxes daily
• Maintain accurate and comprehensive product information in order to deliver and generate sales
• Who are you?
• Proven experience working in a customer service environment and working towards sales targets
• Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry
• GDS experience
• Exceptional focus on details, adept problem-solving skills, and thrive under pressure
• Ambitious, highly motivated, and proficient in organizing tasks efficiently
• What you'll Enjoy
• Culture : you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

Our People : FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

Development : Individualised Learning & Development pathway options

Exclusive Staff Discounts : Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts : Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future : Career opportunities in a network of brands and businesses across the globe - we promote from within

Corporate Health Discounts : Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health : Support and Employee Assistance Program for staff and family

Social : Regular awards nights, social team building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)

Giving Back : Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability : The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

• Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes._

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