Customer Banking Specialist - Rhodes (Full Time)

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.

What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you'll positively impact our customers' lives, and be there for them when they need us.

• See yourself in our
• team

As the Customer Banking Specialist in our Rhodes Branch you'll :

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
• Complete Financial Health Checks to assess customers' financial needs and identify any changes
• Educate and demonstrate of our in-branch technology and digital banking options to customers
• Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture
• We're
• interested in
• hearing from
• people who
• have
• Experience in delivering exceptional customer service ideally in financial services, retail or hospitality
• Excellent communication skills & the ability to articulate financial terms in a clear way
• The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do
• Ability to work in retail environment that's busy and commercially driven
• A genuine interest in building a career with CommBank
• With us,
• you'll
• help customers make informed financial decisions to achieve their goals.
• At _CommBank _, _we're _determined _to make a real difference for Aboriginal and / or Torres Strait Islander Peoples. _You'll _be part of a community _that'll _support you professionally and personally, _every step of the way. Beyond your team, _you'll _also _have the opportunity to _network across our Indigenous Employee Network, linking to Indigenous employees across CommBank. _

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Advertising End Date : 26 / 08 / 2024