ICT Communications and Engagement Process Officer2 days ago Be among the first 25 applicants
This is a permanent full-time position commencing as soon as possible
Delivery of Information Communication and Technology (ICT) services provides support for the Department's educational outcomes by developing initiatives and technical support strategies to ensure all 800 Western Australian public schools can be individual, distinctive and responsive to their local communities while still benefiting from being part of a system.
ICT Governance and Planning is the primary entry point to ICT for any new significant effort, project, planning or major change initiative and the Business Engagement Office has responsibility for undertaking the primary, initial engagement with organisational and external stakeholders.
The Role
As an ICT Communications and Engagement Process Officer you will ensure that stakeholders are educated in understanding the engagement and planning processes in support of clear, consistent and early business engagement.
As the successful applicant, you will develop and maintain business engagement process management policies and processes. You will be required to monitor and report on business engagement processes and outcomes. Within this role you will provide management information in support of improved decision making and optimising resource allocation.
Professional Benefits
We are conveniently located inEast Perthand our employees enjoy a range of benefits which include :
11.5% employer contributed superannuation, increasing to 12% by July 2025.Flexible working arrangements are genuinely considered to create healthy work life balance including; working from home or remote and flexible working hours.Generous leave entitlements including annual, personal, long service and parental leave.Professional development opportunities and study leave / assistance.Access to salary packaging (in accordance with relevant industrial instruments).Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or, take advantage of the free Yellow Cat bus service that stops outside our building entrance. Additionally, various CPP parking locations are within walking distance.
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Bremini Ganeson, A / Manager Business Engagement on 9264 5548 or by emailing .
We are committed to building the leadership capability of our people ( Building Leadership Impact ).
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.
Eligibility
To work with us, you must :
be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.consent to a National Criminal History Check with the Department's Screening Unit.
More information about employment eligibility can be found on our website and in the attached Job Description Form (JDF).
Application Instructions
Apply online in two easy steps :
Step 1 : Select Apply for Job
Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.
Step 2 : Attach your documents
Your application should include :
A CV of up to (3) pages outlining your employment history and professional learning summary relevant to this positionA (3) page statement addressing the following selection criteria as outlined in the attached JDF : 1. Demonstrated well developed communication planning and delivery skills.2. Demonstrated considerable knowledge of process management, development and delivery.3. Demonstrated practical experience in business relations and engagement in a planning role.Demonstrated experience in coordinating the development of ICT, project and other ICT strategic communications.Demonstrated well developed conceptual, analytical and evaluation skills with the ability to provide advice on issues, solve problems and implement business improvements.Demonstrated well developed verbal, written and interpersonal communication skills with the ability to build and maintain effective stakeholder relationships to achieve a strong business engagement focus in the delivery of outputs.
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted.
For technical support submitting your application, you can call the Department of Education's Recruitment team on for assistance.
Advertised Vacancy Number : DOE970540
Applicants assessed as suitable may be considered for similar vacancies that arise in our branch within the next 12 months. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.
The Department applies a four (4) day breach period to this selection process.
Applications close : 4.30pm (AWST) on Friday, 11 July 2025 Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesEducation Administration ProgramsReferrals increase your chances of interviewing at Department of Education, Western Australia by 2x
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Engagement Officer • Perth, Australia