Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.
Join one of Australia's largest operational service delivery teams and receive support to advance your career within Sydney Trains. As a Customer Service Attendant, you'll gain hands-on experience and collaborate with a passionate group dedicated to delivering excellent customer service while prioritising safety.
You will be the go-to person for helping passengers who need a little extra help during their journey, or simply a friendly smile to brighten their day!
You will gain some valuable experience through tasks such as flagging trains, using high-tech mobile apps, connecting with train crew and keeping the station in tip-top shape!
Please view the Role Description and the Customer Service Attendant Information Pack
At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.
Our trains and network are evolving to meet the needs of our customers now and well into the future. We're continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.
Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.
The full time pay rate for this position is
For permanent positions in the NSW Public Sector, you need to be an Australian Citizen or Permanent Resident. For most Temporary jobs, you need a visa that gives you permission to work in Australia. To be considered for these roles you must be 18 years of age.
People living with disability are supported throughout the recruitment process and at work. Visit Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.
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Customer Service • Sydney, Australia