Patient Billing & Accounts Officer - Healthcare Sector

Join a leading and reputable organisation in the healthcare industry committed to delivering quality patient care and operational excellence. We are currently seeking a detail-oriented and experienced Patient Billing & Accounts Officer to join the team on a temporary basis, with the potential for extension.

Key Responsibilities :

• Process patient payments including BPAY, credit / debit card, ZIP, and direct debit.
• Reconcile banking data in Excel for Accounts Payable to finalise.
• Manage Medicare, DVA, and private insurer receipting and claims.
• Generate and process invoices, credit notes, and refunds using Sage and VPS systems.
• Handle patient queries via phone (Avaya system) and email with empathy and professionalism.
• Maintain and update ART Medicare Program spreadsheets and process ART-related payments and invoicing.
• Assist in preparing and managing daily receipting batches and debtor tracking.
• Support monthly invoicing rollovers and action unposted treatment and storage invoices.
• Follow internal policies and contribute to ongoing process improvements.

About You :