Retail Operations Manager

About the Role :

This position will drive and deliver the relevant in store experience across all channels that drives customer engagement, evaluation and conversion (sell out). As a custodian for retail execution and compliance, they will work closely with the relevant stakeholders (internal and external) to ensure that set GTM plans and projects are delivered on time and within budget so that our business objectives are achieved. This role will also be the go to person for retail fixture and display compliance, ensuring our products are ‘always on’ to support customer interaction and that our brand is always represented at its best in retail.

Duties and Responsibilities :

Go To Market Execution

• Responsible for working closely with the GTM team to ensure deliverables required for E&C are on time and fully executed to ensure the best experience for our customers (work back schedules)
• Responsible for using the information created by the GTM team for communication packs and distribution matrixes, liaise with the channels and respective warehouses on ensuring the right distribution to channel warehouses, states warehouses, DTS and to execution members (physical distribution management of elements)
• Responsible for working with the GTM team to ensure an agency / internal E&C team are briefed on the expectations, timings, details and measures of success for launch
• Through an agency / internal E&C team execute all the elements for launch which will include; VM, digital, security, display devices, HQ kits, fixtures and accessories

Training & Communications

Always on Compliance

Reporting & Store / Fixture Information

About YOU :

What’s in it for you?

If this role sounds of interest, please click the “Apply Now” button. We look forward to seeing your application!

Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.