Head Of Membership

About the role

Key Responsibilities :

• Design and implement a tactical and targeted state-wide member recruitment and retention plan, in alignment with club needs and strategic imperatives
• Benchmarking activities conducted annually and actionable plans developed to address member decline or stagnation
• Measure, report and provide recommendations on membership trends and sustainability data
• Develop and deliver all aspects of the annual membership plan in conjunction with the GM and regularly review progress against current business plan and KPI's.
• Lead Membership Sustainability Project within budget and delivered on time, identifying challenges or roadblocks (e.g. resourcing requirements) to prevent delay.
• Lead and advocate for educating members on member welfare, safeguarding and Child Risk Youth Safety in line with legislation requirements
• Coordinate SLSQ's membership programs and recognition awards
• Ensure policies and codes relating to youth, membership development, member welfare and junior activities, are reviewed and updated on a regular basis.
• Oversee the operation of the Membership team, including liaising with Education and Membership Development Coordinators in each region
• Coach and mentor the Membership Team as required through staff learning and development plans
• Attend, advocate and present at SLSQ key working groups and committees as required. Represent SLSQ on any National Level relating to membership as required

Key Skills & Experience :

Benefits at SLSQ :

Position Description : PD - Head of Membership

PBA1Profession : #Management

Sector : #Sport_and_Recreation