Security Engineer (Zscaler)

The Security Engineer with a23 is a new full-time position in our growing company.

This position will be key in delivering secure cloud-based network and application access solutions by designing, implementing, and supporting our client's environments.

This includes configuring and deployingZscaler infrastructure and managing the integration with our customers bespoke dependencies such as identity, SIEM, MDAM and datacentre workloadsThis role will work closely with client stakeholders, including security, networking, and infrastructure teams, to understand the existing architecture, business requirements, and security posture.

Based on these inputs, this role will develop detailed configuration plans, assist in the rollout of policy and access controls, and support comprehensive end-to-end testing and validation.Responsibilities will also include troubleshooting, tuning, and documenting the solution to ensure optimal performance and maintainability.

Those who progress to interview will be able to demonstrate a strong understanding of Zero Trust network architecture, identity integration (such as with Azure AD or Okta), and principles of secure application access.Job DescriptionAbout a23a23 is an Australian owned Systems Integrator headquartered in Canberra.

We provide specialist ICT services across diverse technologies and are recognised as a valued strategic partner for Government and private sector organisations.

a23 has grown to become a prominent strategic partner, focused on servicing the needs of small to medium-sized agencies to deliver quality outcomes through expert people, great relationships, and fit-for-purpose technologies.We offer a flexible, hybrid working environment alongside a range of employee benefits.

For more information, seeOur Careers - A23 .Desired Skills and ExperienceRole responsibilities Assess, understand and define customer current-state environments.Design and implement Zscaler solutions based on clients' requirements which respect common security models (Zero Trust, ISM).Provide technical support and troubleshooting assistance on Zscaler products.Support the project timelines, deliverables, and report on project deliverables.Develop technical documentation, including design documents, operational guides, and test plans.Conduct training sessions for clients on Zscaler products and solutions.Collaborate with sales and engineering teams to ensure the Zscaler solution aligns with customer needs.Undertake workshops and presentations with both technical and executive audiences.Provide key inputs into security assessments.Ongoing contribution to a23 Quality Management System through development and maintenance of Standard Operating Procedures (SOPs), workflows, guidelines and troubleshooting practices.Contribution to the progression of the a23 strategy through participation in individual, Practice and a23 objectives.Positive contribution to the a23 culture, underpinned by behaviour aligned with the a23 Values.Professional conduct and leadership of oneself to contribute to enhancing the reputation of a23.Qualifications and RequirementsDue to our customer requirements, this role is required to obtain and maintain a Australian Government Security Clearance at the Negative Vetting Level 1 at the time of commencement.Proven experience as a network engineer, IT consultant, or similar role for at least 5 years.Expertise in Zscaler technologies, including ZIA, ZPA, and Zscaler Connectors.Certifications in Zscaler and other network security technologies.Excellent troubleshooting and problem-solving skills alongside strong communication skills to effectively collaborate with teams and clients.Ability to manage multiple projects simultaneously and work under pressure.Strong understanding of networking protocols (TCP / IP, DNS, HTTP / HTTPS, GRE, IPsec).Experience with authentication protocols (SAML, OAuth, LDAP, Active Directory).Familiarity with firewall policies, proxy configurations, and secure web gateways.Proficiency in troubleshooting tools such as Wireshark, packet capture, and Zscaler logs.Experience in integrating Zscaler with SD-WAN, VPN, and cloud environments.Excellent problem-solving skills and the ability to work under pressure.Availability for occasional travel to Brisbane and Sydney.a23 Policy Handbook and Mandatory TrainingOn commencing with a23, all employees and subcontractors are provided with the a23 Policy Handbook and asked to acknowledge their understanding and commitment to adhering to its policies.

All employees and subcontractors are also assigned a suite of mandatory training that is required to be completed on an annual basis.

All a23 workers are to take all reasonable care of your own health and safety and ensure that your actions do not adversely affect the health and safety of others.Inclusive recruitment at a23A23 value all career paths and experience so if you do not meet all the qualifications or requirements state for this role, we would still love to hear from you!A23 is an equal opportunity employer committed to a diverse, inclusive, healthy and safe work environment.

We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, age and neurodiversity.

We invite people of all backgrounds and identities to submit their application.

Applications are strongly encouraged from the Aboriginal and / or Torres Strait Islander, LBGTQIA+ and neurodivergent communities.Apply now!

Applications may be assessed as they are received and as such the recruitment process may be finalised prior to the closing date.

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