Team Leader - Gateway Operations

About the role

Were looking for a driven and experienced Team Leader - Gateway Operations  to lead a high-performing team responsible for the secure and seamless operation of a critical Gateway environment. In this pivotal role, you will provide strategic direction, hands-on leadership, and day-to-day support to ensure your team is equipped with the right tools, resources, and processes to deliver results in a complex, high-security setting.

You will play a key role in upholding the security, stability, and performance of the Gateway, while fostering a culture of collaboration, accountability, and continuous improvement within your team.

An active NV2 Security Clearance is an essential requirement.

About you

Responsibilities and Accountabilities :

• Manage the Security Engineer team members
• Provide advice concerning capabilities and technical direction in conjunction with the SME
• Ensure team members are provided with the tools required to perform their tasks
• Project / Sustainment Tasks :
• Build / Deploy new devices / capability into the Gateway environments
• Maintain Gateway documentation
• Provide support and technical expertise to Defence projects as required
• Review project documentation before capability is moved into BAU space
• Provide Subject Matter Expertise to Defence as required
• Represent client in meetings where required
• Identify continual service improvement tasks and implement.
• Conduct 1 on 1 meetings offering feedback and recognition, and addressing training and HR matters are crucial aspects of supporting team member development.
• Emphasizing a customer-centric approach, you will focus on meeting customer requirements and delivering excellent service.
• Compliance with Defence security guidelines is essential and you will guide team members in meeting these requirements.
• Key Performance Indicators : Leadership and Team Management, Incident / Service Requests, Technical expertise and Documentation and Process Improvement.

Requirements :

Why Fujitsu?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.