Jobs in Canberra, act, australia
Last updated: 4 days ago
Are you passionate about sports and ready to break into the industry? We have the perfect entry-level opportunity for you! As a Membership and Ticketing Coordinator, you’ll be at the heart of of th...Show moreLast updated: 30+ days ago
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You will play key role in delivering our award-winning model of care and make a real difference to residents' quality of life.
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Australian Citizens residing in Australia only respond.Must be able to obtain Baseline.Technical (D365) Demonstrated experience in the following : Developing and configuring D365 Modules Developing / ...Show moreLast updated: 30+ days ago
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Capital Football is the governing body for Football, including futsal, in the ACT and surrounding regions and is a member of Football Australia.
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The EL1 Senior Advisor, Portfolio Monitoring and Control, is a critical management role within the STS Unit, supporting STS Portfolio activities to remain on track through program and project assur...Show moreLast updated: 30+ days ago
Membership and Ticketing Coordinator
ACT BrumbiesCanberra, ACT, AustraliaFull-time
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Precision Loitering Munition Engineer
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Competition Coordinator (Senior Leagues)
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Country Road / Trenery - Concession Manager - David Jones Canberra - ACT
Country Road GroupCanberra, ACT, Australia Country Road / Trenery - Concession Manager - David Jones Canberra - ACT.As a Concession Manager, you will be responsible for delivering the concession stores financial targets and company key perfor...Show moreLast updated: 30+ days ago
PM Stocker ()
Costco WholesaleCamberra, AU Part Time (minimum of 24 hours per week).Rotating roster which includes weekend work and ends as late as 11 : 30pm.Stocks and straightens merchandise for sale in the warehouse.Constructs, assembles, ...Show moreLast updated: 30+ days ago
Senior Portfolio Monitoring and Control Advisor
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Membership and Ticketing Coordinator
ACT BrumbiesCanberra, ACT, Australia30+ days ago
Job type
- Full-time
Job descriptionAssisting the Customer Engagement Manager with the public ticketing build for all Brumbies home games. Ensuring match day ticketing needs are met for members, sponsors, marketing, and team members. Assist with the management of the box office for all Brumbies home games (including trials, regular season & finals). Assist with the management of gates for John I Dent Cup finals games (where required) as well as other ACT Brumbies events. Providing ad hoc reporting as requested by the Customer Engagement Manager and Head of Marketing & Consumer. Creating ad-hoc outbound member communications (email). Assisting in the promotion of membership and ticketing. Conducting market research for best practice in membership and ticketing. Other duties as required. Sports Management / Business Degree Sports Marketing / PR / Communications Degree
Description
Are you passionate about sports and ready to break into the industry? We have the perfect entry-level opportunity for you! As a Membership and Ticketing Coordinator, you’ll be at the heart of of the ACT Brumbies business operations, working closely with the Customer Engagement Manager and the Head of Marketing & Consumer. This role is ideal for someone with customer service experience (minimum 1 year) looking to make their mark in the sports world.
Job Overview :
The Membership and Ticketing Coordinator is responsible for supporting the Customer Engagement Manager to facilitate all membership and ticketing functions within the business.
This includes, but is not limited to coordinating the day-to-day administration requirements of membership, ensure all home game tickets are made available for public sale, all ticketing entitlements and requests are delivered on (e.g. staff, player, sponsor tickets) and facilitating outbound sales campaigns.
In addition, the role plays a key part in working with our membership partners (TPF and Ticketmaster), ensuring membership renewals and sales run successfully, managing communications with our membership base, supporting marketing strategies to increase membership retention and overall numbers, and representing the club at membership events and game day.
Roles and Responsibilities :
Membership
- Supporting the delivery of a high-quality membership program with a focus on value and member satisfaction.
- Assisting the Customer Engagement Manager and our stakeholders with the end-to-end membership build process to ensure the following years membership renewals open in October of each year (at the latest).
- Update and maintain the membership database, ensuring a high level of data integrity.
- Recover outstanding membership payments and resolve issues with accounts regarding billing.
- Managing communications and relationships with our membership base via outbound and inbound calls, email, SMS and in person.
- Contributing to innovative thinking around membership products, services, communications, and promotions.
- Assisting with the planning and implementation of fan and member only events.
- Supporting the Customer Engagement Manager with relationship management with key ticketing, membership, and fulfillment suppliers.
- Support and drive membership growth through outbound sales campaigns and in person promotional activity.
- Assisting in maintaining the internship program and casual staff.
Ticketing
Marketing
Desirable Criteria