Inbound Sales Specialist

Posted Monday 17 March 2025 at 1 : 00 pm | Expires Tuesday 8 April 2025 at 1 : 59 pm

At Levande, we’re committed to creating exceptional retirement communities where residents feel valued, supported, and at home. As one of Australia’s leading retirement living providers, we focus on delivering high-quality services and experiences that enhance the lives of our residents.

We are looking for a customer-focused and driven Inbound Sales Specialist to join our dynamic team. If you’re passionate about helping people find the perfect retirement community and thrive in a fast-paced, engaging sales environment, we’d love to hear from you.

About the Role

As an Inbound Sales Specialist, you will be the first point of contact for potential residents and their families. Your role will be pivotal in guiding them through their initial enquiry, understanding their needs, and ensuring they have a seamless experience as they explore life at Levande. You’ll work closely with our Sales Professionals across Australia to provide an outstanding customer journey that sets us apart in the market.

Key Responsibilities

• Respond promptly and professionally to inbound sales enquiries via phone, email, and online channels.
• Build strong relationships with potential residents, providing them with accurate information and guidance.
• Pre-qualify customers and schedule tours of Levande communities in collaboration with our Sales Professionals.
• Maintain up-to-date knowledge of our villages, stock availability, fees, and amenities.
• Follow up with leads to nurture relationships and support their decision-making process.
• Provide valuable customer insights to the Marketing team to enhance engagement strategies.
• Ensure accurate record-keeping of interactions and activities in our CRM system.
• Drive attendance at village events, open days, and trade shows.
• Uphold Levande’s values by delivering outstanding service and ethical sales practices.

What’s in it for you?

At Levande, we believe that your success begins with a life well-lived. Imagine a workplace where every benefit is crafted to support your journey—both professionally and personally. Here, you’re empowered to shape your day on your own terms, striking the perfect balance between ambition and well-being.

At Levande, it’s not just about work—it’s about a vibrant community that values your contributions and encourages you to thrive.

What We’re Looking For

Why Join Levande?

If you’re ready to make a difference and thrive in a role where customer engagement is key, apply today and become part of the Levande journey.

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