Student Services Coordinator

Country Universities Centre Western Downs View all jobsPassionate about education and regional opportunity?

Use your skills to empower local university students in the Western Downs.The Country Universities Centre Western Downs is seeking a passionate and proactive Student Services Coordinator to join our team, helping to deliver high-quality support services to university students studying locally.

This rewarding role supports the academic success, wellbeing, and engagement of university students studying locally through our Centre.About Us : CUC Western Downs is proud to support university students in our region by providing access to a dedicated learning space, academic support, and a thriving student community.

Our mission is to ensure regional students have the same opportunities for success as their metropolitan counterparts.About the RoleReporting to the Centre Manager, you'll play a vital role in providing both administrative and student-facing support.

From coordinating day-to-day operations to delivering tailored support sessions, you'll help shape a welcoming and inclusive environment for students from all walks of life.Key responsibilities include : Providing high-level administrative support to the Centre Manager.Providing one-on-one academic mentoring to students, including support with study skills, referencing, writing, and assessments.Assisting in the planning and execution of events and programs that build student wellbeing, connection and success.Supporting initiatives that enhance student satisfaction, engagement, and retention.Identify students at risk and provide appropriate interventions and referrals.Liaise with university staff and external stakeholders for exams and academic coordination.Maintain a safe, clean, welcoming, and well-organised learning space.Support communication across social media and digital platforms.About You : We're looking for someone who is enthusiastic about education and understands the unique needs of regional students.Undergraduate degree (preferably in Education, Arts, Social Sciences, Linguistics, or similar)Demonstrated interpersonal and communication skillsRecent university-level study with strong academic results or experience in student servicesConfident presenting and facilitating workshops or study sessionsExcellent organisational skills, with the ability to prioritise tasks and meet deadlines in a dynamic environment.Able to work independently and take initiativeHigh proficiency in Microsoft Office (Word, Excel, Outlook) and general data reporting and social media platforms.A current driver's licence and a Blue Card (or willingness to obtain)High attention to detail and cleanlinessA passion for creating opportunities for regional studentsPrevious experience in a similar education or student support roleFirst Aid and Mental Health First Aid certificationFamiliarity with Canva, WordPress, or Xero Accounting SoftwareWorking RelationshipsYou'll work closely with : Centre Manager : For operational guidance, communication, and supportStudents : To deliver support services and foster engagementAcademic institutions : Assisting with exams, academic coordination, and student progressionWhy Work With Us?Play a key role in shaping educational pathways in the Western DownsBe part of a passionate and supportive teamUse your skills to directly impact the lives of local studentsCompetitive salary aligned with the Educational Services (Post-Secondary Education) Award 2020Opportunities for professional developmentHow to Apply : Apply now to support regional learners and build a stronger educational future in Western Downs!Click "Apply Now" and submit your CV along with adetailed cover letteraddressing your suitability for the role.Applications close : Midnight, 2nd July 2025For a copy of thePosition Description, please email Alexandra Rummenie, Centre Manager, CUC Western Downs : (emailprotected)Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions : Which of the following statements best describes your right to work in Australia?

Do you have a current Australian driver's licence?

Do you have a current Working With Children (WWC) Check?

What's your highest level of education?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.What can I earn as a Service Coordinator

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