Administration Officer

Teuila is a family-centered registered NDIS disability service, providing care and tailored support plans for people living with a disability under the National Disability Insurance Scheme (NDIS). With over 25 years of combined experience across the disability, health, education, and community sectors, we strive to deliver excellent, integrated care for the people and families we are responsible for. Teuila values responsibility, that we commit and deliver on our responsibilities. Relationships, that we nurture and protect all our relationships. And finally, Fun, we make sure we have fun doing what we love together as a collective group.

• About the Role

Reporting to the General Manager, the Administration Officer is responsible for providing administrative support to the Teuila team, ensuring the efficient and effective operation of administrative functions. This position involves a range of tasks, including record keeping, data entry, communication, and coordination, to contribute to the successful delivery of NDIS services.

• Key Responsibilities
• Maintain accurate NDIS participant records, ensuring compliance with NDIS regulations
• Manage participant information confidentially and securely
• Coordinate scheduling for appointments, meetings, and events
• Assist with financial processes, including invoicing and tracking payments
• Support Teuila's team in ensuring compliance with NDIS policies and procedures
• Identify and implement improvements in administration processes
• Stay updated on NDIS regulations, policies, and training opportunities.
• Selection criteria / Skills & competencies
• Diploma or Certificate in Business Administration (or relevant field)
• Practical experience in administrative roles, especially in healthcare or disability services
• Proficiency in Microsoft Suite and NDIS procedures
• Strong organisational skills, with attention to detail
• Ability to work independently and as part of a team
• Excellent communication skills, both written and verbal
• Professional and confident demeanor
• Positive approach to change and challenges
• Strong time management and multitasking abilities.
• Required Certifications
• Level 1 First Aid and CPR
• Valid driver's license and insured vehicle
• NDIS Worker Screening check
• Working with Children check
• NDIS Orientation Certificate
• Evidence of the right to work in Australia.
• Schedule
• 38 hours a week, Monday to Friday.
• Experience
• Minimum 1-year extensive experience in an administration role.
• Excited to join

If you are passionate about making a meaningful difference in the lives of people living with a disability and have the qualifications and qualities we are looking for, we would love to hear from you! Please submit your current CV and a cover letter addressing the selection criteria.

• Job Types
• Full-time, Permanent

Pay : $70,000.00 - $71,000.00 per year

Schedule :

• 8 hour shift
• Education
• Diploma (preferred)
• Experience
• extensive adminstration : 1 year (required)

Work Authorisation :

• Australia (required)
• Location
• Mansfield QLD 4122 (preferred)

Work Location : In person

Expected Start Date : 27 / 10 / 2024