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Primary Purpose
The primary purpose of this role is to manage all building repairs on site to ensure a satisfactory outcome for our client, while maintaining the highest safety, quality and environmental standards in accordance with company management systems, policies and procedures at all times.
Primary Purpose
The primary purpose of this role is to manage all building repairs on site to ensure a satisfactory outcome for our client, while maintaining the highest safety, quality and environmental standards in accordance with company management systems, policies and procedures at all times.
Project Management
- Manage all aspects of repairs on site from site establishment to handover including document management, supplier procurement, scheduling and coordinating works, client / customer correspondence, job file management and quality and safety compliance.
- Develop and communicate programs of works to all relevant stakeholders using purpose built software.
- Procure and coordinate all suppliers on site to ensure adherence with approved schedules and plans.
- Review, action and approve project related documentation and on-going works alike.
- Produce progress reports and cost reports for management as required and maintain job file records.
- Maintain the highest safety, quality and environmental standards, in accordance with company management systems, policies and procedures, at all times.
- Assist customer service staff with client related queries, and be the main site contact on each allocated project.
- Take possession of the after-hours phone on rostered days to arrange and coordinate emergency works for customers as required.
- Manage project budgets, as well as all supplier order / invoice reconciliation and approval.
- Associated administration as required.
- Adhere to strict KPI’s.
Safety Management
Ensure all trades are inducted on the company systems prior to issuing work orders.Carry out induction spot checks with on-site workers regularly.Carry out site audits and toolbox talks on active jobs daily.Compile Site Safety Management Plans on larger, more complex projects in accordance with BBS policy and procedure.Ensure appropriate safety equipment is available on site as required.Stakeholder Relationships
Keep customers informed regularly and respond to customer queries with diligence and professionalism.Keep our clients up to date at all times with regards to repair progress and respond to queries with diligence and professionalism.Liaise with suppliers daily, responding to trade enquiries and keeping repairs on track through effective planning and communication.Ensure consistent, informative and relevant communication with all stakeholders.Work with clients, customers and suppliers to develop and maintain harmonious professional relationships for the benefit of all stakeholders.Connect with new suppliers to continually grow our supplier network.Promote company values, policies and procedures.Industry Knowledge
Maintain professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks.Share industry knowledge that assists in the training and development of less experienced employees (some interstate travel may be required.)Typical Qualifications and Experience
A building related trade background or tertiary qualification in building and construction (or related discipline) is essential.Experience in a similar role is essential.Strong understanding of domestic insurance industry and procedures is an advantage.Intermediate experience in Microsoft Office suite essential with additional experience in a workflow system an advantage.Willingness to adapt and be flexible.Ability to lead, plan and manage change.Passion, or the willingness to become immersed in work.Initiative and strong organizational skills.Strong time management skills, including the ability to work under pressure and adhere to strict KPI’s.Strong negotiation skills with excellent decision making skills.A customer focused approach to work.Strong written and verbal communication skillsAbility to learn new I.T. systems quickly.Why BBS?
Beacon Building Services offers an attractive base salary, with plenty of benefits. In addition to this, you will have the opportunity to work in a great team culture with a manager who will support your personal and career growth. As a team, BBS understands it is only as good as its people. With our team across Australia, BBS has the capability to take on a variety of projects big and small. If this is the role for you, please submit
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Management and Manufacturing
Industries
Construction
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