Talent.com
This job offer is not available in your country.
Resource Planner

Resource Planner

Commonwealth Superannuation Corporation (Csc)Canberra, Australia
1 day ago
Job description

Posted : 26 / 08 / 2024

Closing Date : 09 / 09 / 2024

  • Salary
  • 35.00 - $55.00
  • Job Type
  • Fixed Term (Fair Work restrictions apply. Please contact your People Business Partner)

Location : Canberra

Job Category : Insurance & Superannuation

At CSC, we know that it takes all of us working together, united as one, to guide our customers towards their retirement dreams. We're proud to wear the government crest, and proud to serve those who serve our country.

Every day, CSC makes a real difference by guiding our customers to make the right choices, and to feel confident about their financial wellbeing. Through rich customer insights and world-leading investment strategies, we're always growing and improving. That means creating an environment where each and every one of us has the opportunity to strive together for excellence.

With over $70B in funds under management, CSC has provided superannuation services to employees of the Australian Government and members of the Australian Defence Force for over 100 years. We are proud to serve those who serve Australia.

  • The drive to make a difference.
  • Your new role
  • We are seeking a driven and focused Resource Planner with experience in a contact centre environment. You'll leverage your best practice knowledge to enhance service and outcomes through effective resource planning.

    With your developed stakeholder engagement skills, you work with the business regarding any staff issues, training requirements and ensure all future events and leave requests are accounted and planned for.

  • Desired Skills and Experience
  • What you need to excel
  • CSC's Core Competencies reflect the key sets of skills, knowledge, experience, and behaviours required to perform your role effectively. These are;
  • Delivering results and meeting customer expectations
  • Working with People
  • Adapting and Responding to Change
  • Deciding and Initiating Action
  • Analysing
  • Commercial and Strategic Thinking
  • In addition to these, you will need;
  • Experience in workforce management processes with at experience in a call centre environment
  • Genesys Cloud experience, highly regarded
  • Recent experience with rostering and scheduling to contribute to achieving performance objectives
  • Excellent communication skills with the ability to build stakeholder relationships within CSC
  • Technical knowledge within the call centre environment, including call centre metrics
  • Ability to set priorities, plan and organise own work load with mínimal supervision and work to tight deadlines while effectively manage competing priorities
  • Ability to investigate and analyse complex data sets to produce insights and reports to assist achieving strategic outcomes and operational improvements
  • What will you get in return?
  • 6 month contract with attractive hourly rates
  • Opportunity to join a highly experienced and knowledgeable team within a supportive and fun environment
  • Benefit from CSC's commitment to excellence through the core competency framework which underpins all people processes to foster empowerment, continuous development, recognition, and a collaborative culture, ensuring you have the tools and support necessary to thrive and excel in your role.
  • do I apply?
  • Please note
  • Agency submissions will not be considered for this position
  • More about CSC
  • Create a job alert for this search

    Planner • Canberra, Australia

    Related jobs
    • Promoted
    Workforce Planner

    Workforce Planner

    Talent InternationalCanberra, Australia
    Exciting opportunity for a Workforce Planner.Our Client is is the Australian Government lead agency for cyber security.The Workforce Planner must be able to receive general instruction from executi...Show moreLast updated: 6 days ago
    • Promoted
    Financial Planner

    Financial Planner

    Berritta ConsultingCanberra, Australia
    We want to talk to you about what your next career opportunity / dream role is.We want to know where you want to take your career. We have hundreds of clients, but we want to find someone that match...Show moreLast updated: 14 days ago
    Financial Planner

    Financial Planner

    IOOF Holdings LimitedCanberra, ACT, AU
    Join a leading wealth management and advice-led organisation.Be part of a team that values its people and its culture.As a Financial Planner at Bridges, you’ll be accountable for managing the advic...Show moreLast updated: 30+ days ago
    • Promoted
    Exercise Planner

    Exercise Planner

    OmniexeCanberra, Australia
    Established in 2012, Omni is a proudly Australian-owned company dedicated to supporting Australian Government, Defence, and Private Sector clients. With a team of over 400 personnel, Omni's strength...Show moreLast updated: 23 days ago
    • Promoted
    Maintenance Planner

    Maintenance Planner

    the originalCanberra, Australia
    Join to apply for the Maintenance Planner role at ACT Government10 hours ago Be among the first 25 applicantsJoin to apply for the Maintenance Planner role at ACT GovernmentGet AI-powered advice on...Show moreLast updated: 18 days ago
    Workforce Planner

    Workforce Planner

    Whizdom RecruitmentCanberra, Australia
    Our client focused on National Security is looking for an Workforce Planner with.The successful candidate will work as a Workforce Planner who will develop policies guidelines and strategies relate...Show moreLast updated: 30+ days ago
    • Promoted
    Occupancy Planner

    Occupancy Planner

    JllCanberra, Australia
    We're JLL—a leading professional services and investment management firm specializing in real estate.We have operations in over 80 countries and a workforce of over 91,000 individuals around the wo...Show moreLast updated: 5 days ago
    • Promoted
    Maintenance Planner

    Maintenance Planner

    ACT GovernmentCanberra, Australian Capital Territory, Australia
    Transport Canberra and City Services.Transport Canberra has expected vacancies for positions at the North, South and Central Region Depots. The maintenance planner is a critical role in supporting t...Show moreLast updated: 18 days ago
    • Promoted
    Resource Manager

    Resource Manager

    Department Of FinanceCanberra, Australia
    Business Enabling Services Group / ICT Division / Government Services Branch.Executive Level 1 ($122,240 - $148,030) | Ongoing | Full-time. The Government Services Branch (GSB) delivers Whole-of-Gov...Show moreLast updated: 1 day ago
    • Promoted
    Human Resource Officer

    Human Resource Officer

    Act GovernmentCanberra, Australia
    The Human Resource Officer Systems will support the Directorate in providing a range of operational recruitment activities in support of the ACT Public Schools and the Education Support Office.The ...Show moreLast updated: 3 days ago
    • Promoted
    Human Resource Officers

    Human Resource Officers

    Department Of Employment And Workplace RelationsCanberra, Australia
    APS 4 : $75,996 to $81,274 & APS 5 : $83,908 to $89,706.About the Department of Employment and Workplace Relations • •.We enable access to quality skills, training and employment services to support Au...Show moreLast updated: 5 days ago
    • Promoted
    Planning & Resource Manager

    Planning & Resource Manager

    Cdc Data CentresCanberra, Australia
    Established in 2007, CDC Data Centres is Australia's leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with multiple facilities in the ACT, NSW and...Show moreLast updated: 3 days ago
    • Promoted
    Human Resource Advisor - Establishment And

    Human Resource Advisor - Establishment And

    Australian Department Of The EnvironmentCanberra, Australia
    APS 5 - $76,260 - $83,658 per annum plus superannuation.Support our human resource functions and the broader department through Machinery of Government changes. Work in a dynamic and fast-paced envi...Show moreLast updated: 6 days ago
    • Promoted
    Human Resource Advisor - Establishment And

    Human Resource Advisor - Establishment And

    Department Of Agriculture & Water ResourcesCanberra, Australia
    APS 5 - $76,260 - $83,658 per annum plus superannuation.Support our human resource functions and the broader department through Machinery of Government changes. Work in a dynamic and fast-paced envi...Show moreLast updated: 6 days ago
    • Promoted
    Exercise Planner

    Exercise Planner

    Kinexus AustraliaCanberra, Australia
    Are you looking for a new challenge? Are you interested in utilising your skills within a dynamic team working on exciting projects? We currently have multiple opportunities in Canberra for an Exer...Show moreLast updated: 12 days ago
    • Promoted
    Statutory Planner

    Statutory Planner

    Tait NetworkCanberra, Australia
    We are seeking an experienced Statutory Planner to manage an emerging area within our business.You will contribute knowledge to strategic planning projects, planning compliance matters, and process...Show moreLast updated: 14 days ago
    • Promoted
    Resource Technician - Or-Scrub

    Resource Technician - Or-Scrub

    Act HealthCanberra, Australia
    Employment Type • • : Full Time & Part-time, Permanent and Casual.Classification • • : Health Service Officer Level 5 (PN 66938, Several). Salary • • : $65,266 - $68,328 (Plus 11.Location • • : The Canberra Hospit...Show moreLast updated: 1 day ago
    • Promoted
    Human Resource Trainee

    Human Resource Trainee

    Balranald Shire CouncilCanberra, Australia
    Balranald Shire Council are thrilled to announce we have been granted provisional approval funding to employ multiple Trainees and Apprentices under the NSW Governments "Fresh Start Program".The Fr...Show moreLast updated: 5 days ago