Vendor Governance Specialist

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Company Description

Empower Australia’s Payments Future with Cuscal

At Cuscal, your skills drive change and make a real impact. Whether you’re supporting our clients’ customers in our

Company Description

Empower Australia’s Payments Future with Cuscal

At Cuscal, your skills drive change and make a real impact. Whether you’re supporting our clients’ customers in our Fraud Operations Contact Centre or delivering innovative solutions in Product Delivery , your contribution helps shape the payments industry’s future.

Join a team that values collaboration, innovation and excellence. With a focus on professional growth and flexibility, Cuscal is where you can thrive.

Forward with Cuscal.

As part of an exciting uplift to our Procurement and Vendor Management division, we are looking for 2 Vendor Governance Specialists to join our high-performing team!

In this role, you’ll play a critical role in supporting Service Owners with the establishment and management of vendor contracts to deliver outcomes that effectively meet Cuscal’s requirements to ensure vendors comply with their contractual obligations and risks are managed effectively.

From having the responsibility for the governance of material, strategic and operational vendors, your work will make a tangible difference to the businesses and customers that the Australian financial sector serves.

You’ll also make an impact by :

• Lead and participate in and provide reporting to relevant vendor governance forums to support with decision making requirements.
• Support Service Owners with Vendor Governance activities to assist in optimising relationships and managing risk.
• Provide vendor governance insights and reporting to support transparency and monitoring of vendor performance against service levels and key measures ensuring vendors meet their contractual obligations.
• Effectively manage vendor escalations, operational contract enquiries, issues, disputes, variations, risks and undertake negotiations with vendors, as required.
• Facilitate the due diligence requirements for material contract renewals and ensure relevant artefacts are stored centrally.
• Provide informed advice in relation to contract interpretation, management, service level and quality assessment, benchmarking and dispute resolution.
• Contribute to the development and delivery of agreed savings targets.
• Develop and maintain positive and mutually beneficial relationships with vendors to enhance the business relationship.
• Stay informed on industry trends and developments and contribute to the continuous improvement of vendor management processes.

What You’ll Bring

You’re a strategic thinker with strong communication skills and a passion for delivering exceptional service. You thrive in a fast-paced environment and are driven to contribute to a dynamic team.

To succeed in this role, you’ll have :

Why Cuscal?

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all.

Here, you’ll deliver or support interesting, ground-breaking work that has real impact - on Australia’s financial services sector and the millions of customers it serves.

You’ll innovate alongside skilled, smart, connected teams .

And you’ll build an impressive, fulfilling career that continues to grow.

You’ll also enjoy a range of benefits, including :

Join us and reimagine the future

Ready to make an impact? Click APPLY to join Cuscal’s Procurement and Vendor Management team today.

If you’re excited about this opportunity, we’d love to explore how you can contribute to our vision for the future. Screening and interviews may occur before the job ad closing date, so don’t wait - apply now.

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process.

We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.

Note : Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Other

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