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Student Services Officer
Times EducationBrisbane, Australia11 days ago
Job descriptionResponsibilities will include Provide exceptional customer service to students, staff and visitors. Provide assistance to individual students with support and welfare issues. Assist students to acclimatise themselves to their studies and life in Australia. Assist students with information regarding course progress, attendance requirements and accommodation issues. Design and implement relevant and meaningful extracurricular activities to enhance and enrich student's learning experience. Ensure all data-entry requirements are accurately and efficiently completed for all student administration. Maintain the reception desk to high standards and deal with students, staff and visitors in a friendly, courteous, sensitive and tactful manner. Demonstrated and relevant experience in a similar role and setting Exceptional communication skills, written and verbal Demonstrated customer service skills and experience Record management and data entry skills Intermediate Excel and Word skills, ability to generate reports Excellent attention to detail Exceptional time management skills Initiative and ability to undertake analysis tasks pertaining to student matters Desirable Criteria Formal qualification in Counselling and / or related relevant experience Working knowledge of the international education sector Knowledge of the Department of Home Affairs National Code 2018 Experience in the ELICOS industry will be favourably received Start Date : ASAP Job Types Full-time, Part-time, Permanent, Casual, Graduate Monday to Friday
We are currently looking for a suitably qualified, energetic, caring, and passionate Student Support Officer to join our team.
- About This Role
The Student Services Officer provides initiative and proactive guidance to students over a range of areas including information on social, academic and personal issues with the view of assisting students to acclimatise to life and study in Australia.
You will be a multi-tasker, someone who can manage their workload in a fast-paced environment and above all a team player!
Only shortlisted applicants will be contacted - no agencies please.
Part-time hours : 38 per week
Schedule :
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Student Officer • Brisbane, Australia
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