Inbound Sales And Service Consultant - Telco

Do you live for creating unforgettable customer experiences? Are you all about thriving in fast-paced environments where you can flex your problem-solving and communication skills? If so, TSA Group - Australia is looking for someone just like

• to join our dynamic team!

We're a purpose driven business and our mission is clear. We endeavor to create experiences that people love; by revolutionizing the way they connect and communicate with brands.

• What You'll Be Doing
• Answer inbound calls from small business owners, representing and promoting a wide range of Telstra products and services.
• Provide expert advice tailored to customer needs and lifestyles.
• Use effective communication skills to empathize with and understand customers.
• Confidently de-escalate any customer grievances.
• Be flexible with hours to ensure we're there when our customers need us.
• What Makes You Perfect for This Role
• Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation.
• Strong computer literacy and multi-tasking abilities.
• Self-motivation and a desire to push yourself to new heights.
• Openness to learning new skills, implementing them, and celebrating your successes.
• Resilience and the ability to perform at your best.
• A solution-oriented mindset, always ready to resolve problems.
• A fixed internet connection and a suitable work-from-home setup.
• Availability to work Monday - Friday, 6 am-5 pm schedule (5am-4pm during daylight saving time).
• Why You'll Love Working with Us
• Unlimited Earnings Potential
• Start with a $52,190 base salary plus superannuation, and enjoy commissions paid fortnightly. First-year on-target earnings (OTE) are easily $80,000+, with top performers earning closer to $100,000!
• Bustling Environment
• Join a lively, active environment that is full of energy, while also receiving the best in class upskill and support to help you grow your career at TSA!
• Meaningful Work
• Support small businesses across Australia by selling solutions they truly need.
• Great Working Hours
• Enjoy a 6 am-5 pm schedule (5am-4pm during daylight saving time), with no nights or weekend work!
• Fantastic Benefits
• Yearly retention bonuses, awards, prizes, and discounts on health insurance, gym memberships, and more.
• Career Growth
• Regular social gatherings, ongoing professional development, career progression, and comprehensive training.
• Work-Life Balance
• After six months, and once you've mastered our training, work from home two days per week!
• Website
• TSA Group
• Instagram
• tsa_group_
• LinkedIn
• TSA Group Australia

Pay : $50,000.00 - $55,000.00 per year

Schedule :

• Monday to Friday
• Rotating roster

Work Authorisation :

• Australia (preferred)

Work Location : Hybrid remote in West Perth WA 6005