Case Manager

52283 super not for profit salary packaging benefits

Fixed Term Part time contract until 2 July 2026 22.8 hours per week

Location : Mirrabooka WA 6061

Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values we stand together with anyone who needs us for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Are you passionate about supporting young people to create positive change in their lives

Open Doors is looking for an experienced and compassionate Youth Counsellor and Case Manager to join our outreach team. Based in Mirrabooka and working across surrounding suburbs youll provide oneonone support to young people aged 12 to 18 who are experiencing a range of risk factors impacting their wellbeing.

In this role youll offer flexible evidencebased interventions and psychoeducation as part of a case management approach. Youll also work closely with families / carers and collaborate with schools community services and other key stakeholders to support the best outcomes for young people. Facilitating case conferences and building strong trusting relationships will be an essential part of your work.

This is a rewarding opportunity to make a real difference in the lives of young people and be part of a passionate supportive team that values integrity connection and impact.

Your Key Responsibilities

Respond to referrals from internal teams and external support services in a timely and professional manner

Conduct assessments and manage the intake process ensuring all required documentation and data entry is completed accurately

Work collaboratively with young people to develop holistic strengthsbased case plans aligned with their individual goals

Provide traumainformed personcentred support using culturally secure and solutionfocused approaches

Maintain accurate and uptodate case management files in line with Mission Australia protocols

Advocate for young people and provide referrals to relevant services to support their goals and wellbeing

Manage a variety of administrative tasks including reports case notes statistics referral letters and goal planning documentation

Requirements for Success

With a significant background in the child youth & family and homelessness sectors you will be confident in your case management and support and assessment processes. Other requirements include :

A Degree or Diploma in Social Welfare Social Science Youth Work or a related field

Minimum of 2 years experience in a similar role

Strong understanding of child and adolescent development and child / youthsafe practices

Excellent communication and interpersonal skills with the ability to adapt your approach to suit diverse audiences

Proven ability to engage and support young people facing complex life challenges persistence flexibility and creativity are key

Strong administrative and reportwriting skills

Ability to work both independently and as part of a multidisciplinary team

A current unrestricted drivers licence

Before starting work with us you will need to undertake a national police history check qualifications and referee checks and have a clearance to work with children / vulnerable people.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender age ethnicity race cultural background disability religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So whoever you are if youre skilled and actively support our purpose and values you would be welcome at Mission Australia.

If you live with disability and require support to submit your application please email or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application please contact us at

Your Benefits

To ensure our employees feel valued empowered and celebrated we provide a range of employee benefits including :

Rewarding work every day you know youre making a real difference

Notforprofit salary packaging reducing your tax (details via AccessPay

Free external confidential counselling and access to chaplaincy support.

Volunteering opportunities

Opportunity to purchase additional annual leave

Extra leave including : Mission Australia Thank You Day & Work Anniversary Day off

How To Apply

To be considered for this opportunity click apply and send your application today!

As a committed Circle Back Initiative employer we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period.

Apply quickly to be considered for this life changing and diverse role!

Required Experience :

Manager

Key Skills

Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling

Employment Type : Part-Time

Experience : years

Vacancy : 1