Head of Sales

Job Description

As Head of Sales, you’ll lead a distributed team of sales professionals within our contact centre environment, responsible for converting student enquiries into enrolments across a portfolio of postgraduate programs. You’ll champion a values-led, performance-driven culture, embedding best practices in sales, coaching, and operational excellence.

This is a hands-on leadership role that blends strategic thinking with execution. You’ll work cross-functionally with Marketing, Product, IT, and Account Management to align sales strategies with partner priorities, optimise conversion journeys, and deliver exceptional outcomes for students and university partners.

Key accountabilities :

Sales Leadership

• Lead, coach, and inspire the Admissions team to achieve and exceed enrolment targets across all university partnerships.
• Build a sales-first culture focused on coaching, accountability, and high performance.
• Drive sales pipeline management, team capability development, and effective student conversion strategies.
• Embed strong team rhythms, performance analytics, and transparent communication.

Customer Experience & Operational Excellence

Strategic Contribution and Organisational Influence

Data, Reporting & Decision-Making

Governance & Risk

Qualifications

What You’ll Bring

Attributes & Capabilities :

Strategic agility : Able to see the big picture, anticipate trends, and plan accordingly.

Leadership presence : Credibility, clarity and empathy in communication, with a proven ability to influence at all levels.

Operational discipline : Hands-on execution ability, with strong process thinking and optimisation mindset.

Growth mindset : Thrives in a fast-paced environment and embraces innovation and continuous learning.

Student-centricity : Committed to the success and experience of our learners and the success of our university partners.

Additional Information

About Keypath Education

At Keypath, we invite you to be part of something transformative. As a global EdTech leader, we collaborate with leading universities to create and deliver online education solutions that tackle global social and economic challenges head on. Learn more about what it’s like to be a Keypather.

Benefits and Rewards :

We encourage applications from Aboriginal and / or Torres Strait Islander peoples, people from Culturally and Linguistically Diverse Backgrounds, People with Disability, and people from the LGBTQIA+ Community.