Medical Liaison Officer
- Job Reference
- 13110
- Why You Will Be Excited About This Role
At Healius, we all have one thing in common, we are passionate about making a difference to the health of Australians.
And right now, it's a pretty exciting time to join us, as we transform into a stronger, more agile organisation focused on creating smarter ways of working and the continuous development of making Healius a great place to work.- If you're passionate about connecting healthcare professionals with valuable services and thrive in a collaborative, strategic environment, this role is for you! As a Medical Liaison Officer, you'll play a pivotal role in driving revenue growth for our Pathology business by developing relationships and creating a bridge between our organization and healthcare professionals in South Eastern Melbourne. Reporting directly to the Business Development and Sales Manager, you'll be part of a dynamic team of 10, where your efforts will directly impact our growth strategy and community presence.
About UsHealius employs 10,000+ passionate people, with an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia.We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia's largest and most complex private and public hospitals, to small Indigenous Australian communities.This means that you will be working with purpose whilst being a part of a business big enough to offer interstate mobility, job security and opportunities to fulfill your career ambitions.
What You Will Be DoingYour key responsibilities will includeBuild and Maintain RelationshipsAct as the first point of contact for referrer matters, nurturing current relationships, and identifying new referral sources. Your customer-focused approach will ensure that referrers feel valued and supported.Drive Revenue GrowthExecute targeted marketing and sales initiatives to grow revenue and achieve KPIs for your territory. You'll develop a comprehensive territory plan, ensuring revenue growth strategies align with budget expectations.Problem Solving and EscalationAddress referrer issues or complaints promptly, with a solution-oriented mindset. When needed, escalate issues for resolution while maintaining strong relationships.Market Intelligence & AnalysisStay ahead of competitors by conducting ongoing market and competitor analysis, helping us adapt and remain competitive.Strategic Territory PlanningDevelop and execute a strategic plan for the territory, aligning efforts with both short-term and long-term growth objectives.What Type of Person Will Be SuccessfulThese are the type of attributes & skills you would possessBe Relationship-FocusedYou're skilled at building trust and fostering relationships, both new and existing, with healthcare professionals and stakeholders.Show Strategic Thinking & InitiativeYou're proactive, always looking for new opportunities and effective ways to drive growth and expand our referrer base.Have Excellent Communication SkillsYour ability to communicate clearly and professionally allows you to resolve referrer issues effectively and keep stakeholders informed.Possess a Sales & Marketing BackgroundYou have experience with revenue growth strategies, and you're familiar with the principles of marketing in healthcare or similar fields.Be Results-DrivenYou're motivated by goals, with a strong focus on achieving revenue targets and expanding our presence in the market.Bring Analytical SkillsYour attention to detail and ability to analyze market and competitor information will be key in shaping effective sales strategies.Benefits, Perks and WellbeingAs part of working for Healius, you will have access to a range of benefits & perks includingBenefits platformReduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).Fitness PassportAccess top fitness centres & pools across Australia at a subsidised rate.Corporate health insurance discountsbanking benefits and novated leasing salary packaging.Career growth and development opportunitieswith access to a comprehensive library of online courses and learning paths via our e-learning platform.Confidential health and well-being supportthrough our Employee Assistance Program, available to all employees and their family members.Our Commitment to Diversity And InclusionDorevich Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suit