Customisation Design Lead

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Zhik is a Sydney based Performance Sports brand, at the forefront of innovation, pushing the boundaries in Design, Product development and Material technology for the Marine industry. Zhik was an official supplier to the Australian Olympic team in Tokyo 2021 and Paris 2024 and has a long and successful history of sponsoring top athletes and Olympians. Zhik partner with International Sailing teams, Paddle teams, Rowing teams, America's Cup teams, Sail GP teams, and diverse range of athletes from a variety of water sports.

Zhik services a growing network of over 45 countries in the regions of Europe, the Americas, and the Asia Pacific. The company continues to focus on performance and water sports apparel including eco-friendly alternatives for a more sustainable future. See an exciting time for Zhik right now – the company is growing fast and focusing efforts on growing its presence globally.

About the role Reporting to Head of Design and Production you will act as liaison between Design, Sponsorships, Suppliers and Customer in the design and delivery of customised product and teamwear. Fulfilling the requirements of the customer, you will adapt existing products and create new designs for corporate sponsorships and teams.

This is an emerging part of the Zhik business, as such your experience in the design and production landscape will help you to create an efficient model for customisation, communication with key stakeholders and the delivery of finished goods. Your design skills will be applied across a variety of products, including technical apparel, Footwear, Accessories, Sports equipment, safety gear and wetsuits.

In collaboration with our development team, you will lead the manufacture of customised goods with key suppliers and ensure products meet the high-quality and the sustainability expectations of the brand. You will maintain the systems and procedures of the customisation process and ensure the on-time delivery of projects.

Responsibilities

• Lead Customisation Projects : Oversee the end-to-end process of transforming Zhik's product into customised product, ensuring all customer specifications are met.
• Design Coordination : Collaborate with clients and internal teams to create unique designs, including logo's, decals, colours, and other custom features, aligned with brand guidelines and client preferences.
• Stakeholder Management : Act as the primary point of contact for customers, suppliers, and internal departments to ensure smooth communication and timely updates on project progress.
• Production Oversight : Manage the production of customised product, working closely with the production team to ensure quality standards and deadlines are met.
• Logistics & Delivery : Coordinate the final delivery of customised products, ensuring they are completed, packaged, and dispatched in line with client requirements and delivery schedules.
• Material & Stock Monitoring : Track material, trim levels, and stock requirements to ensure the timely availability of resources needed for customisation projects.
• Cost Management : Work closely with the production team to manage costing and address production limitations, ensuring cost-effective solutions without compromising quality.
• Approval Processes : Oversee approval processes for design strike-offs, grading, and other customisation elements to maintain accuracy and consistency with customer requests.
• Process Improvement : Identify opportunities to streamline customisation processes, increase efficiency, and improve product offerings in response to customer feedback and market trends.

Requirements

Growth Opportunities : Clear pathways for professional development and career advancement.Supportive Environment : A collaborative and inclusive workplace where your contributions are valued.Employee Perks : Enjoy discounts on our amazing products.Work-Life Balance : Flexible working hours and a supportive team culture.To apply

Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionDesign, Art / Creative, and Information TechnologyIndustriesSporting GoodsReferrals increase your chances of interviewing at Zhik Pty Ltd by 2x

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