Field Telecom Technician Ii

Field Telecom Technician II

Perth, Australia

• About ITC Global

At ITC Global, we bridge the gap by ensuring our customers'

global satellite communications and IT systems are

performing securely and reliably, allowing them to focus on

what is important without worrying about their connection.

We create smart network solutions tailored to the way our

customers operate. Intelligently integrating network and

digital solutions, with active management to ensure the fastest speeds, the best user experience, reliable

ITC Global was founded in 2001 to bring the industry-leading connection to developing markets and remote and

harsh locations. ITC Global became part of the Marlink Group in May 2021. Marlink Group has more than 1300

colleagues working in more than 30 locations around the world and helps customers in industries including

Shipping, Energy and Humanitarian to run their business remotely in ever smarter, more profitable, and

sustainable ways.

Develop highly technical solutions in response to sales phones.

and customer requirements. Under supervision o Antenna Control Units

responsible for equipment installation, maintenance and o Satellite modems

updating supporting the remote communications needs o Out of Band Management Systems

of our customers in the Energy, Mining, and Maritime o RF Equipment

industries. Specifically includes fixed and stabilized VSAT o UPS Systems

systems and networking devices.

This position requires land and offshore travel,

international travel, frequent overnight stays and the

ability to perform to a high standard in stressfulTelecom duties include use of spectrum

situations. analyzers and specialized test equipment,

Assembly, installation and troubleshooting of of in-house telecom equipment and some

all fixed, stabilized and Auto-Acquire VSAT advanced troubleshooting techniques.

systems in use by the company.Provide day to day preventative

Complete all job documentation and maintenance and repair of VSAT hardware.

paperwork in a timely fashion (one week).Proficiency with use of engineering

Compliance with mandatory company drawings for installation, troubleshooting

procedures. and repair.

May work on pre-commissioning Build & TestTest, program, and repair of basic land

in workshop environment. mobile communications equipment.

Configuration, installation andProvide remote customer support as

troubleshooting of remote subscriber needed.

equipment to include but not limited to : Ability to travel via vessel, airplane and

Maintain company vehicles according to

manufacturer recommendations.Must have exceptional customer service skills

Prepare and dispatch equipment and driven to exceed customer expectations.

hardware to sites prior to installation, asDetail oriented individual with proven ability to

needed. prioritize and complete multiple tasks

Complete all plans, diagrams and concurrently and within deadlines.

procedures related to installationsEnergetic self-starter with the ability to work in

including the as-built documentation. a fast-paced environment. Must have flexibility

Promotes and maintains a safe and of working extended hours, weekends,

positive HSE presence within the team and holidays, on call and in remote and harsh

day to day workflow. Comply with the environments.

requirements of the Safety ManagementIn addition to independent qualities, the ability

System to work well as part of a regional / global and

Conducting safety / toolbox meetings virtual teams across multiple

Ensure compliance with system procedures geographies / vertical markets.

Facilitate / conduct risk assessments (JHAs)

Report incidents and hazards

Participate in incident investigations.

Flexible hybrid work situation with home

Experience and advanced knowledge ofMarlink Training Academy for professional

Stabilized antenna systems to include and personal development

SeaTel, Intellian Orbit and Spacetrack.International mobility

Proficient with iDirect NMS IDX 3.x,Equal opportunities employer

Comtech Satellite Modems, and wirelessCultural diversity

Access Points.

Experience and knowledge of Cisco routers

and switches. Our Corporate Social Responsibility approach is

A good knowledge of the use of RF part of the Marlink DNA to develop our business

Spectrum Analyzers and of RF theory. and people operate responsibly. Marlink has

Experience in IP routing, switching, incorporated and respects the Ten Principles of the

security and VOIP.

Ability to perform tasks with mínimal a culture of integrity, value, trust and innovation.

supervision.

Cabling, fabrication, and termi