JOB DESCRIPTIONPosition TitleProperty Sales AssociateDivisionSales TeamReports ToDirectorHours of WorkMonday - SaturdayLocationThe Hills District, Sydney NSWPRIMARY OBJECTIVEHills Manor Property Group Pty Limited trading as Manor Real Estate aims to provide competitive services in the real estate market, selling and managing residential property. The organisation strives for local market leadership and is continually seeking to enhance its reputation among both the public and members of the industry for honesty, integrity and competence as real estate practitioners.
The individual in the Property Sales Associate role is required to contribute to the provision of quality services by delivering excellent administrative support and assistance to the Sales
Team. Success in this position will be dependent upon the individual's ability to be proactive and anticipate areas where assistance is needed and demonstrate initiative.
Working in a team environment the individual will be expected to demonstrate commitment, loyalty and an ability to work as an enthusiastic team member in accordance with the organisation's office routines and procedures, keeping in mind the overall business objectives.
- QUALIFICATIONS / EXPERIENCE / KNOWLEDGE
- Knowledge & Experience Required
- Essential
- Possession of a Real Estate Licence or Certificate of Registration
- Current driver's licence
- Excellent verbal and written communication skills
- Strong administration skills - organised, thorough, systems orientated with meticulous attention to detail
- Ability to communicate at all levels
- Excellent levels of computer literacy and touch-typing skills
- Ability to use Microsoft Office including Word, Excel, Access and PowerPoint
- The ability to create a positive, everlasting impression with the most professional, courteous and expedient manner and to continually strive for superior client service
- An ability to work under limited supervision
- Proactive, punctual and reliable
- Well presented and well spoken
- Vibrant nature
- Enjoys dealing with people daily and is able to be tolerant of rude people - is polite but assertive
- Desirable
- Previous experience in a support function
- Experience in the real estate industry
- A typing speed of 50-60 words per minute with 90% accuracy
- On-Going Professional Development
- There is an ongoing responsibility that as a Licensee or holder of a Certificate of
Registration you must maintain the necessary requirements as set out under real estate legislation
- It is your responsibility to understand your individual obligations under the relevant real estate legislation. For specific information visit the NSW Fair Trading website.
- ROLES AND RESPONSIBILITIES
- Ensure all necessary executive tasks associated with listing and selling real estate are carried out in an efficient, expedient and professional manner
- Take responsibility for the co-ordination and placement of advertising and marketing material in local and regional newspapers, as well as the preparation of sales contracts and associated correspondence
- In conjunction with the Sales Team, be responsible for co-ordinating aspects of property marketing, including photography and preparation of floor plans
- Assist in the preparation of canvassing material and any other correspondence associated with office listings or sales
- Assist with property inspections and auctions to the extent permitted under real estate legislation
- Maintain knowledge of all office listings so inquiries from both vendors and purchasers can be managed in the absence of a member of the Sales Team
- Provide the Sales Team with a full range of support to assist with the sales success of the company. In this regard, you must be able to provide word-processing and general administrative support as instructed
- Ensure accurate control of documentation associated with the listing and selling of properties
- Co-ordinate advertising and marketing material for individual properties within the required time frame
- Under direction from an authorised member of the sales team, contact and consult with valuers, building / pest control inspectors, councils and solicitors, to ensure the smooth progress of sales
- Participate in key result area and key performance indicator review processes to establish areas for improvement
- To maintain a high professional and ethical profile in accordance with industry and company standards.
- Maintain a well-groomed and business-like appearance
- CORE COMPETENCIES
- The following Core competencies are the skills, knowledge and behaviours expected of an employee at Manor Real Estate. _
- Communication Skills
Clear and professional oral and written communication to internal and external clients.
- Initiative and Confidence
Generates and acts on new ideas that add value to the business. Looks at different ways to solve problems and address difficulties.