Location : Jobfit - Brisbane - QLD
- Permanent Full-Time role available
- Offering competitive rates, flexibility, stability, and employee benefits
- Founded in 1996, Jobfit Health Group is a leading occupational healthcare provider with wholly owned and operated centres across Australia and New Zealand.
- An exciting opportunity exists for a highly motivated Client Relationship Manager to join our occupational health business, Jobfit Health Group.
Our business heritage and culture of innovation sets us apart, fostering a commitment to our clients' interests that is second to none. We go where our clients need us and have a proven ability to deliver our occupational health services in rural and remote locations in addition to metropolitan areas. Our focus has always been on employing and retaining the best healthcare professionals. Many of our medical staff are renowned experts in their field. Our centres are a 'one-stop shop', offering consistent service quality, reliability, and professional expertise.
We are the industry leader in the delivery of pre-employment medical assessments and pre-employment work fitness assessments, and offer additional services in health surveillance, injury management and prevention, drug and alcohol screenings, and health and wellness.
We have an exciting opportunity for a motivated and results-focused customer service professional to join the West End Jobfit team on a
full-time, Monday to Fridaybasis. TheClient Relations Managerwill be responsible for the day-to-day management and relationship development of a major national account to ensure optimal client service and satisfaction against set key performance indicators.Key Duties and ResponsibilitiesClient onboardingAccount management and escalationsInternal operational managementincluding rostering, inductions, and performance reviewsWhat we need from youPrevious experience working in a similar role or a track record of managing client relationships.Experience in delivering KPIs.Strong interpersonal skills and an ability to build rapport with customers.Capable of promptly analysing client needs and ensuring an effective, timely and appropriate proposal response.Results driven, dynamic, persuasive, flexible, able to identify client needs.Polished communication skills, both verbally and in writing.Ability to work as a member of a multidisciplinary team.An understanding of the occupational health industry (preferred).Intermediate MS Office Suite - Excel required for reporting.Why join usA competitive pay rate - paid above AwardGenerous special offers and discounts from a wide range of brands such as Woolworths, Myers, JB-HiFi, Uber and more!Novated LeasingEmployee Assistance ProgramPersonal development - expand your knowledge with our in-house online learning and development centreEngagement surveys - we listen to you, as a team member, and take action on the issues that matter to youFinancial Wellbeing Checks and advice from our corporate financial planning partnerDiverse and inclusive workforce that reflects the diverse community in which we operate inAboriginal and Torres Strait Islander people are encouraged to apply.
Where a government Order or Directive applies, successful applicants will be required to provide evidence of COVID-19 vaccination or approved exemption prior to commencement.
Jobfit Health Group is part of Partnered Health.The group is made up of a number of established businesses that have been delivering health services to more than five million people over the last 25 years including Jobfit, Partnered Health Medical Centres, Northcare Physio, and Baseline Onsite. Together in Healthcare.Jobfit Health GroupPartnering with business for a healthy workforce