Manager / 2Ic

This is a key leadership position within Kingsley Auto Care, a reputable automotive servicing and repair company based in Kingsley, Western Australia.

As the Manager / 2IC, you will play a vital role in overseeing the day-to-day operations of the business, contributing to its strategic direction, and ensuring exceptional customer service.

This full-time role involves working closely with the Managing Director to drive the company's success.What you'll be doingLeading a team of skilled technicians and support staff to deliver high-quality automotive services and repairsOverseeing workshop operations, including inventory management, job scheduling, and workflow optimisationFostering a positive, customer-centric culture and ensuring high levels of customer satisfactionParticipating in business planning and decision-making to support growth and developmentImplementing process improvements to enhance efficiency and productivityMentoring and training junior team members for their professional developmentEnsuring compliance with industry regulations, safety standards, and company policiesWhat we're looking forExtensive management or leadership experience (3+ years) within the automotive industryDeep technical knowledge of automotive systems with hands-on repair and servicing experienceStrong interpersonal and communication skills to lead and motivate a team effectivelyExcellent customer service skills and a commitment to qualityProblem-solving skills and decision-making ability in a fast-paced environmentOrganisational and time management skills, with attention to detailRelevant trade qualifications or certifications in automotive technology or managementWhat we offerCompetitive salary and performance-based bonusesOngoing training and professional developmentA supportive, collaborative work environmentOpportunities for career advancementEmployee discounts on vehicle servicing and repairsFocus on work-life balance and employee wellbeingAbout usKingsley Auto Care has been providing reliable, affordable automotive services to the local community for over 15 years.

We are committed to quality, safety, and exceptional customer service.

As we grow, we seek talented individuals to join our team and contribute to our success.If you are an experienced automotive professional passionate about leadership and customer service, we encourage you to apply.

Please click the "Apply Now" button to submit your application.How do your skills match this job?Sign in and update your profile to get insights.Your application will include answering the following questions : What is your right to work in Australia?How many years of people management experience do you have?Do you have customer service experience?Do you have automotive servicing experience?Do you have inventory management experience?Please include any additional relevant details that prompted you to report this job ad as fraudulent, misleading, or discriminatory.

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