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Database and Systems Support Officer

Database and Systems Support Officer

KambalaSydney, New South Wales, Australia
5 days ago
Job description

Introduction :

Since 1887, Kambala has played a pivotal role in shaping the lives of girls, from their earliest years to their final exams and well beyond. As the top-ranked school in NSW to offer both HSC and International Baccalaureate pathways, we are fiercely proud to be a girls’ school that values an education specifically for girls.

We are specialists in uplifting young women : every aspect of our teaching and learning is tailored for them, and every program for wellbeing, health development, leadership and learning caters to their specific needs.

Our purpose is to instill unwavering courage and curiosity to educate young women of ambition, integrity and consequence. To us, every student is remarkable in the making.

Description : Role details :

  • Database and Systems Support Officer.
  • Permanent Full-Time, 8am to 4pm, with 1 day WFH.
  • NB : can be considered on a Part-Time basis, Tuesday to Friday.
  • Start date negotiable.
  • Reports to the Information Systems Manager.

Key duties :

  • Support in the provision of a functional, stable, and efficient database and systems environment supporting multiple applications across the school.
  • Systems are Edumate, Schoolbox, Google Workspace for Education, EnrolHQ, EdSmart, Clipboard, Micropay, and Edval.)
  • Ensure data is securely maintained, managed, and accessible as required.
  • Assist in the integration of systems and data sets to achieve optimal UX.
  • Respond to requests for information and reports via HelpDesk system.
  • Assist in training non-ICT users to access information and use systems to achieve desired outcomes.
  • Develop and maintain relevant procedural documentation (operational, technical, config)
  • Contribute to the development of standards and governance principles.
  • Application inventory management.
  • Liaison with third-party software providers to ensure reliable, secure, and seamless functionality.
  • Assist with other operational and project work across the wider ICT team.
  • Skills and Experiences :

    The ideal candidate :

  • Demonstrated experience working in the ICT department of a school, with a core focus on database administration and data extraction.
  • Working knowledge of the above listed systems (or similar SIS / LMS), ideally with proficiency in Edumate and Schoolbox.
  • Comfortable working with multiple databases and datasets of varying formats.
  • Experience in Business Intelligence report and dashboard design (ideally MS PowerBI).
  • Very high attention to detail.
  • A knack for problem-solving.
  • Internal customer service skills with an ability to 'translate' for non-technical stakeholders.
  • Personable with a good sense of humour.
  • A confident and communicative team player who makes a positive contribution to the life and culture of Kambala.
  • We offer :

  • A strong sense of community in a for-purpose context.
  • A diverse and inclusive work environment where everyone is free to be their genuine and authentic self.
  • A beautiful harbourside location, easily accessible to Edgecliff station via staff shuttle bus.
  • Onsite carparking or unmetered local street parking.
  • Daily hot & cold lunch menu at a nominal fee.
  • An array of internal and external professional development opportunities.
  • Access to pool, gym, and other school facilities.
  • If you are passionate about working for a values-driven organisation and excited at the prospect of continuing your career journey at one of Australia's preeminent independent girls' schools, we look forward to receiving your application directly via this platform. Please include an updated CV and a brief covering note that speaks to :

  • Your annual base salary expectations, excluding super.
  • Your preference for full-time or part time.
  • Your earliest possible commencement date.
  • Learn more about our School and visit us on LinkedIn

  • Interviewing will commence ASAP, so if you are interested in this role, please apply as a priority.
  • Please note only shortlisted applicants will be contacted.
  • Unsolicited CVs submitted via agencies will not be accepted.
  • In accordance with Child Protection legislation, all employees of Kambala must maintain a valid Working With Children Check.
  • Through implementing the NSW Child Safe Standards, Kambala commits to the development of work systems, practices, policies, and procedures that promote child protection, safety, and wellbeing within our school. #J-18808-Ljbffr

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