Customer Success Manager - Cc / Cx

This

• impressive CX Consultancy _
• continues its meteoric rise on the back of an impressive portfolio of leading-edge contact centre-related software products. The focus upon quality and best practice are hallmarks of both the organisation itself, as well as the solutions they deliver. Increasing product demand & growth has signalled the requirement for the addition of a proven
• Customer Success Manager
• with at least five years of continuous experience in customer / account management positions.

Working in concert with a dedicated, and rapidly growing, EMEA-wide team, you will have experience being part of a professional services, service delivery, or account management organization that has handled software solutions for large enterprise customers and possess strong domain experience contact center technologies, as well as cloud-based / SaaS solution offerings. You must have experience in complex account management for ASX 100 companies and demonstrate an ability to develop opportunities & lead with insight, whilst taking control of the customer conversation and evangelising the companies message.