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Customer Services Officer
Csg TalentAustralia3 days ago
Job descriptionOverview The Internal Sales Officer is responsible for maintaining efficient processing of orders and quotes for the department. Must possess highly effective interpersonal skills together with sound planning and organisational skills. Previous experience in customer service within a manufacturing environment, preferably in a similar position. Strong customer focus An ability to learn new concepts quickly and the capacity to seek assistance of a technical nature are essential to the position. Duties
Ensure that orders are promptly and accurately processed
Notify client when orders are ready for collection
Prepare and process quotes consistent with company guidelines.
Respond promptly and professionally to all customer (internal / external) enquiries / complaints received ensuring the Reporting Manager is kept informed of any serious / complex matters unable to be resolved.
Develop and maintain sound and co-operative working relationships with both existing and potential customers.
- Cross Functional Support
- Duties
Be prepared to assist other company personnel as required / requested.
As required, become involved in on the job training of others.
Participate in any other relevant / appropriate training programs as requested by the Company.
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Customer Service Officer • Australia
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