Administration Support Officer - Community Support

Location : Melbourne | Southern Metropolitan

Job type : Full time

Organisation : Monash Health

• Salary
• Salary not specified

Occupation : Administration / Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Management, Procurement

Reference : 65141

Community Support Options (CSO) is a dynamic and growing program that provides various supports to people in our community, to help prevent or delay the need for long-term residential care. CSO programs include Home Care Packages, Respite Services, South East Access and Support Program (SEAS), Social Support Individual (SSI), and Assistance with Care and Housing (ACH).

We are excited to announce new Administration role at Community Support Options, Monash Health Community, Springvale!

In this position, our administration staff provide support and assistance to the Community Support business functions. Their role is to help facilitate support to our case managers which assists our clients, to continue living in the community, through accessing appropriate, sustainable services. We are seeking a passionate, driven and experienced administration worker to join our team of like minded professionals in making a difference to the lives of their clients.

This is a full-time ongoing role, working across all of the Monash Health catchments. The role is primary based at Springvale and is key in facilitating our staff distributed and remote working model. The role will be heavily focused on rolling out growth funding in our CHSP and Home Care Package (HCP) programs.

You are also dedicated to safe best practice & quality care committed to delivering patient centred care & a patient advocacy enthusiastic, compassionate & able to work collaboratively excited to be accountable for and manage specific portfolios in our relentless pursuit of excellence.

High level of communication and customer service skills, proficiency in all Microsoft Office Applications, proficiency at managing a large amount of client incoming calls, proficiency at managing large amounts of data entry. Experience in a health care setting. Exceptional attention to detail and accuracy in data management. Willingness to undertake a Victorian Police Check Willingness to undertake a Working with Children's Check.

Access to Monash Health in-house learning portals to further expand your acute clinical skills & knowledge base avenues to further develop your leadership & project management skills mentorship & career guidance support to attend relevant forums & conferences a supportive learning environment, should you wish to undertake postgraduate studies. In addition, you will have access to benefits including salary packaging to increase your take-home pay, access to onsite subsidised staff car parking, uniform and a comprehensive Employee Assistance Program (EAP).

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity, and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Offers of employment can only be made once all required probity checks have been completed. These include :