Product Designer

Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we've been helping our community live their kind of independence, and today we're one of Australia's largest and fastest growing healthtech platforms.

We have been recognised in AFR's Fast 100 list, Deloitte's Tech Fast 50, and won the Australian Growth & Australian Technology Growth Company of the Year Award in 2020! So don't miss your opportunity to join a thriving scale-up and deliver change to Australia's care and support sector.

We are looking for a Product Designer to join the Customer Experience Team and work closely with Marketing on acquisition initiatives driven through our website. We are looking for someone who is passionate about optimisation, data-driven decision-making, and designing for consistency and scale. You will work closely with our marketing team members to focus on optimising, adapting, and scaling our website to answer users' needs and drive conversion.

• As a Product Designer at Mable, you will use your skills to
• Understand the needs of current and potential customers, to develop and refine webpages and flows for our WordPress-based website; driving conversion and user satisfaction.
• You will be responsible for the design process from start to finish, from research, wireframing, design, launch, and optimisation.
• Set high design standards and consistency across our public-facing website, collaborating closely with marketing, CX, and engineering members to create engaging and on-brand landing pages that drive conversion.
• Work closely with our marketing team to optimise experiences, journeys and outcomes.
• Effectively manage differing priorities, needs and timelines.
• Facilitate workshops with a diversity of stakeholders for input and review of requirements and designs.
• Contribute to an establishing design system to create efficiency in prototyping and development.
• Positively contribute to establishing design culture at a scaling tech business.
• Assemble pages in WordPress using content blocs developed from your designs. Work closely with developers to refine blocs and ensure they continue to meet the needs of our publishers and users.
• More about you
• Experience with WordPress for website design and content management.
• Minimum of 2-3 years of professional work within the experience design field, with experience working in digital marketing programs.
• Excellent communication skills with the ability to communicate with stakeholders, empathise directly with our customers and drive consensus cross-functionally.
• Mastery of Figma and other emergent UX and UI tools.
• Ideally having experience in health, well-being and / or aged care sectors; highlights a maturity in understanding the diversity of needs across our platform.
• Ability to own and influence solutions from scratch and / or improve existing flows, all with a user-centred design process.
• Experience working directly with developers for the implementation of designs.
• Sydney-based, yet comfortable working with a remote team.
• Please submit a link to / attach a portfolio of your design work to be considered for the role.
• Our Values
• We're Switched On
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We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.

• We're Bold
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We're ambitious and embrace creativity to solve challenges. We're here to reshape the industry and back big ideas.

• We're One
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We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.

• We're Impactful
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We work hard to deliver change. We innovate and move fast to make a difference in the sector and people's lives.

• Our Benefits
• Power your career ?

Learn from industry experts, experienced leaders, and on-the-job opportunities.

• Work away \uD83C\uDF0E

Get a creative boost working overseas for 4 weeks in a rolling 12-month period.

• Access parental leave \uD83D\uDC76

Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.

• Work with flexibility
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We're a hybrid workplace. Collaborate at home or in the office - whatever works for you and your team.

• Take a floating public holiday
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Acknowledge a significant day your way with family and friends.

• Be rewarded
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Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.

• Get paid to take a break
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Get one extra paid leave day per quarter for what makes you happy.

• Inclusion at Mable

People with lived experience of disability or personal experience with the aged care system are strongly encouraged t