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Customer Service / Call-Centre Representative (New Client Enquiries)
AFL RecruitmentSydney, NSW, AU12 days ago
Job descriptionYour future is BRIGHT- perfect timing as the firm undergoes ongoing success+exponential growth! Heaps of variety+ interesting cases to STRETCH+GROW yourself; All training provided+ non-stop learning / career development -learn from the best; Valued+Accepted+Appreciated- clients and staff are treated like FAMILY-not a mere number; People+Relationship focused culture; Make friends+ have fun with your colleagues-supportive, encouraging friendly+ positive team; Caring+Generous boss (who loves to spoil+reward high performing staff). have minimum 18 months OR more experience working in a busy phone-based customer service role (eg in a call-centre, receptionist, client enquiries) in any industry; are a real 'PEOPLE' person with proven outstanding customer-service skills, are patient and empathetic (essential); have clear communication + warm +friendly professional PHONE manner+ high attention to detail (essential); thrive in a busy, high-volume and fast-paced environment (essential); have strong MICROSOFT OFFICE (word, excel, outlook) + fast typing / data entry speed (minimum 55-60wpm) have a genuine keen interest in the legal industry + are hungry to progress your career with a 1st-class law firm.
Customer Service / Call-Centre Representative-New Client Enquiries (Law Firm)
- Do you have top customer-service skills+ phone / call-centre experience?
- Stimulating+Fulfilling. 1st-Class law firm. Exciting future. Warm+Family-like culture / values. $45,000-$75,000. Sydney-West.
YOUR NEW EMPLOYER
Our client is a highly impressive multi-award winning modern, forward-thinking, nimble, young, vibrant +close-knit multi-disciplinary law firm that is undergoing exponential GROWTH .
YOUR NEW ROLE
As a key valued member of the winning close-knit New Client Enquiries team (3) , you will love the variety and responsibility of being the FIRST professional contact for all new incoming clients (via the phone).
You will enjoy doing an initial 'fact-find' (asking relevant questions), attending to their initial queries, making a preliminary assessment, allocating solicitor / s who are best suited to help them and arranging client-solicitor meetings.
Occasionally, you may also provide back-up administration support to lawyers.
WHAT’S IN IT FOR YOU?
WHO YOU ARE
We are interested in hearing from you if you :
REFERENCE : MARIA YUN (
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Client Representative • Sydney, NSW, AU
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