Service Desk - PermContract - Brisbane

Urgent requirement of Service Desk Perm / Contract Brisbane

Requirements

• Must have excellent communication relationshipbuilding and internal customer service skills
• Willing to work offhours and weekends when required for projects or emergency support.
• Provide first level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Install upgrade support and troubleshoot Windows 11 Windows 10 and Microsoft Officeand 365 and authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple pc users.
• Performs general preventative maintenance tasks on computers laptops printers.
• Should use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware / software.

Duration : Permanent / 6 Months and possible extension

Eligibility : Australian / NZ Citizens / PR Holders only

Email : Key Skills

Editorial,Catering,B2C,Camp,Computer Engineering

Employment Type : Contract

Experience : years

Vacancy : 1