Geotechnical Engineer (Customer Success Manager)

Geotechnical Engineer (Customer Success Manager)

Seequent Perth, Western Australia, Australia

Join or sign in to find your next job

Join to apply for the Geotechnical Engineer (Customer Success Manager) role at Seequent

Geotechnical Engineer (Customer Success Manager)

Seequent Perth, Western Australia, Australia

3 days ago Be among the first 25 applicants

Join to apply for the Geotechnical Engineer (Customer Success Manager) role at Seequent

Get AI-powered advice on this job and more exclusive features.

About Us

At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.

About Us

At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.

We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment.

We operate in 145+ countries while proudly maintaining headquarters in New Zealand.

The Role

The goal of the Geotechnical Customer Success Manager (CSM) is to ensure their customers are satisfied, their expectations are being met or exceeded, and they are maximising the value of their investment in Seequent products and solutions.

Working closely with customers in the Civil and Environmental sectors you will be responsible for developing and maintaining positive customer relationships that promote growth through increased product usage, user retention and loyalty.

In this role, you will have the opportunity to :

• Drive growth and retention within our existing customer accounts by understanding their business needs and providing them with relevant solutions. This will include planning and executing strategic plans within the accounts
• Act as the first point of contact with assigned customers , with responsibility for the coordination and oversight of all on-boarding, training, administration, licensing and support of users
• Provide account insights through the collation and analysis of customer usage and sentiment data, which is published into a regular quarterly business review
• Act as an internal advocate for your accounts, educating them on products, and maintaining lasting relationships, driving retention, identifying and helping to pursue upsell and cross sell opportunities

To be successful in this role, you should have :

Our Commitment to Equity, Diversity, and Inclusion

At Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all.

Research underscores that some individuals, especially women and underrepresented groups, may hesitate to apply for roles if they don't meet every requirement. Please don't count yourself out if you don’t tick every box. We are committed to hiring a diverse team and encourage individuals of all background and abilities to apply. Thank you for considering us as your potential employer; we're excited to see what you can bring to our team!

Benefits of being a Seequenteer and why you’ll love being on our team.

We aspire to be pioneers of positive change in the way organisations work with the underground. We work collaboratively, stay curious, make change happen and have a global impact. We bring our authentic selves to work and are enthusiastic about what we do. Plus, you can expect great benefits; these benefits are unique to each location Seequent resides in. Please ask your Talent Acquisition Specialist.

If this posting gets you excited about joining Seequent please apply now!

For more information about everything Seequent, please visit Seequent.com.

How To Apply

If this sounds like the role for you, apply today with a covering letter and CV.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Engineering and Information Technology

Industries

Software Development and Civil Engineering

Referrals increase your chances of interviewing at Seequent by 2x

Sign in to set job alerts for “Geotechnical Engineer” roles.

Perth, Western Australia, Australia 2 weeks ago

Graduate Civil / Water / Geotechnical Engineers

Perth, Western Australia, Australia 1 month ago

West Perth, Western Australia, Australia 4 weeks ago

Perth, Western Australia, Australia 4 weeks ago

Perth, Western Australia, Australia 1 day ago

Perth, Western Australia, Australia 2 weeks ago

Perth, Western Australia, Australia 1 hour ago

Perth, Western Australia, Australia 6 days ago

Perth, Western Australia, Australia A$110,000.00-A$160,000.00 1 day ago

Perth, Western Australia, Australia 18 hours ago

Perth, Western Australia, Australia 1 week ago

Perth, Western Australia, Australia 2 weeks ago

Perth, Western Australia, Australia 4 days ago

Perth, Western Australia, Australia 2 weeks ago

Perth, Western Australia, Australia A$115,000.00-A$200,000.00 3 weeks ago

Perth, Western Australia, Australia 2 weeks ago

Perth, Western Australia, Australia 1 day ago

West Perth, Western Australia, Australia 5 months ago

Perth, Western Australia, Australia 4 days ago

Perth, Western Australia, Australia 5 days ago

Perth, Western Australia, Australia 1 day ago

Perth, Western Australia, Australia 1 day ago

Subiaco, Western Australia, Australia 6 days ago

Perth, Western Australia, Australia 4 weeks ago

Perth, Western Australia, Australia 1 week ago

Perth Airport, Western Australia, Australia 1 day ago

Greater Perth Area A$90,000.00-A$125,000.00 3 weeks ago

Perth, Western Australia, Australia 1 week ago

Osborne Park, Western Australia, Australia 2 weeks ago

Perth, Western Australia, Australia 1 week ago

Perth, Western Australia, Australia 3 weeks ago

Perth, Western Australia, Australia 6 days ago

Perth, Western Australia, Australia 4 weeks ago

Graduate Hydrogeologists and Geochemists

Perth, Western Australia, Australia 1 month ago

Perth, Western Australia, Australia 1 week ago

Perth, Western Australia, Australia 1 month ago

Perth, Western Australia, Australia 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr