Client Relations Manager

Our boutique style, integrity, and strong positive values produce dynamic, customer-focused solutions that constantly exceed the needs of our clients.

• Our Culture is team based and we offer our staff the following benefits
• Life-work balance
• Company wide bonus scheme
• Focus on staff development and training
• Supportive team environment
• Company funded educationals
• Why you should join us?
• We work in an environment of trust - we hire fabulous people, support them to deliver results and celebrate our successes together.
• Develop your career with a stable company with 40+ years in the industry - we are committed to supporting our team members to achieve their personal goals.
• You'll have complete autonomy over your portfolio and the opportunity to make a real difference.
• We have a keen focus on employee wellbeing and flexibility - enjoy a blended working arrangement of time at home and time in the office.
• Our reward and recognition programme acknowledges our team's extraordinary efforts.
• Reporting to the Head of Client Strategy, this role involves
• Developing and maintaining value-based relationships with key clients.
• Analysis of client reports and offering solutions and cost saving initiatives.
• Acting as the clients' key contact for all service level challenges.
• Management of new client implementations.
• Superior portfolio management in order to understand the clients' business and identify new opportunities.
• Previous Operations Management or Client Relations Management experience.
• Highly developed negotiation, presentation and communication skills.
• Travel industry knowledge and experience.
• Demonstrated success in building high quality and profitable relationships.