Job Description SummaryThe CT Product Sales Specialist is responsible for creating & winning sales opportunities for their products / solutions / services. Responsible to maintain the relationship with departmental & technical decision makers. Expected to be able to differentiate GE's solution offering, convey compelling value propositions, qualify the customer needs, develop & present solutions proposals and quotations, & respond to customers' clinical & technical questions to successfully close opportunities.GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
- Essential Responsibilities
- Territory & Account Management
- Create territory / account plans including opportunity development, competitive strategies and targets. Build strong business relationships and formulate account relationship plans within the assigned accounts / territory.
- Identify & respond to key account technical and departmental decision makers' needs and maintain customer contact records in the relevant CRM tools.
- Maintain a network of key opinion leaders within the assigned territory.
- Track and communicate market trends to / from the field including competitor data and develop effective counter-strategies.
- Financial Performance
- Is accountable to achieve Product / Solutions / Service orders and sales OP target for assigned accounts and or territory.
- Ensure pricing compliance for segment opportunities.
- Forecast orders and sales within the applicable sales funnel tools and reports for their products / solutions / services in their assigned territory / accounts.
- Product & Market Expertise
- Maintain up to date detailed knowledge of their product / solution / services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers and commercial teams.
- Exercise strict compliance in relation to product roadmap knowledge and the communication and offering of future deliverables to customers.
- Maintain up to date market and competitor knowledge related to their product / solutions / services and prioritize sharing up to date competitive knowledge with the CT and commercial teams.
- Develop their understanding of the customers changing clinical and / or operational issues and challenges.
- Create viable product configurations which meet customer needs effectively, while achieving optimum margin for GE.
- Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision-making process towards a successful outcome for GE.
- Represent the company at relevant medical conferences and technical exhibitions to promote product / solution and company.
- Opportunity Management
- Identify and create new opportunities and work with sales leaders and account teams (where applicable) to continuously increase prospect funnel.
- Drive tender / bid process including the needs qualification, vendor selection, quotation and closure of their product / solution / service opportunities to meet orders, sales and margin targets as well as to maximize customer satisfaction assigned territory.
- Create and maintain opportunities in the applicable sales funnel tool and / or CRM tools.
- Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
- Estimate date of delivery to customer based on knowledge of the company's production and delivery schedules ensuring fulfillment of the order is according to customer expectations and enhances customer satisfaction.
- One GEHC Network
- Contribute to account plans at accounts covered by account managers / executives.
- Educates account team members on their product / service / solution strategy and offerings.
- Share and follow-up identified leads to other product lines within own accounts and or One GEHC accounts
- Compliance
- Adhere to and uphold highest standards of compliance to relevant international and local Regulatory and GE Healthcare Promotional Codes
- Adhere to all applicable GE and GE Healthcare compliance policies, codes and training requirements
- Identify and report any quality or compliance concerns and take immediate corrective action as required.
- Qualifications / Requirements
- Bachelor's degree and previous experience in the Healthcare Industry
- Ability to interface with both internal team members and external customers as part of solutions-based sales approach
- Ability to energize, develop and build rapport at all levels within an organization
- Strong capacity and drive to develop