It And System Coordinator

Our client are an award-winning Global design studio known for delivering meaningful projects across urban design, architecture, and interiors with Head Office Located in Melbourne. They are currently looking for a skilled and experienced IT and Systems Coordinator.

• ABOUT THE ROLE
• Responding to, and timely resolution of, helpdesk tickets both face-to-face and remotely
• Setting up new staff accounts, equipment and performing IT inductions
• Active Directory administration and support
• Accurately maintaining and updating asset management software
• Creating and maintaining knowledge base guides
• Escalating support requests amongst the team as required
• Supporting and troubleshooting CAD Applications
• Managing, monitoring, and deploying software licensing
• Monitoring and reporting on cloud services and tools
• Working closely with partner organisations to assure the efficient operations of our Azure

platform.

improvements and changes in IT systems.

Also getting the chance to learn and gain experience in :

• Working within a cloud platform delivered via Infrastructure as Code.
• Managing cloud hosted VDI systems enabling CAD workloads from distributed compute.
• Have support of internal teams and Microsoft partners to assist you on your cloud journey.
• Change management in a geographically distributed organisation.
• KEY REQUIRMENTS
• 2-4 years relevant experience required.
• IT Support Level 2 is preferred.
• Have excellent interpersonal, written, and verbal communication skills and the ability to.

develop productive working relationships and manage those relationships with maturity and

confidence.

• Having the ability to manage multiple priorities and to work under pressure with a degree of

autonomy.

• Utilise effective problem-solving skills to make informed, timely, and effective decisions.
• Have a positive, can-do attitude, ready to jump on to whatever task is required.